Kiersten Connor Email & Phone Number

Glassboro, NJ, US

• Collaborate with other CAS's to develop and implement a comprehensive marketing plan for the Connecting NJ program, resulting in increased community engagement and awareness of services offered.
• Manage and coordinate partnerships with public and private organizations, including prenatal care providers, to establish reciprocal referral networks and generate representation on the Community Advisory Board(s).
• Update and maintain a Community Resource Directory within company CRM, to ensure all resources and services in the county are current and accessible to program participants.
• Conduct outreach activities, including hosting outreach tables at community events and collaborating with local organizations to promote CNJ services directly to families and community members.
• Coordinate and facilitate quarterly Community Advisory Board meetings, fostering collaboration and feedback among stakeholders to enhance program effectiveness.

Glassboro, New Jersey, United States

• Act as a liaison between individuals seeking assistance and available community resources to improve wellbeing.
• Assemble and lead a team of 30+ volunteers to assist in the center’s mission of family support through interactive workshops, activities, and groups.
• Compile qualitative and quantitative feedback from internal and external stakeholders to improve workshop attendance by 25%.
• Create and manage the center’s 2 social media accounts to communicate with a greater number of families in need.
• Facilitate the development and execution of at least 10 successful workshops and activities per month.

Pennsauken, New Jersey, United States

• Collaborated with a cross-functional team to devise treatment plans for over 75 outpatient medication-assisted treatment (MAT) clients.
• Assisted senior staff with chart audits of 50 MAT clients per month to ensure quality compliance.
• Conducted independent research to find creative solutions to MAT client needs and concerns.

Swedesboro, New Jersey, United States

• Joined an innovative team of Pharmacy Technicians responsible for the development of processes to resolve a variety of order issues.
• Identified, diagnosed, and resolved issues with client orders and improved client satisfaction by 20%.
• Mentored new and junior staff members on the approved multi-step processes for 5 major projects, including data validation for prescribers and handling invalid payments.
• Completed multiple projects at one time with differing goals and timelines with a 95% success rate.

Bachelor'S Degree, Social Work

Activities and Societies: Bonner Leader, ChangeBuilder, Resident AssistantActive Listening | Cultural Competence | Advocacy |.

Frontend Developer Track

HTML5/CSS3 | Git/GitHub | Flexbox | Media Queries | Responsive Typography | APIs | Manipulating the DOM | Vanilla JavaScript | ES6 | JSX |.