Kiersten Franklin Email & Phone Number

Hunt Valley, Maryland, United States

Hunt Valley, Md

· Manage the implementation and ongoing maintenance of EDI files between Alight and external vendor/client systems. · Lead requirements calls with external vendor/client contacts to gather and document requirements for new ANSI 834 EDI and custom layout file projects· Manage project timelines and expectations between Alight and external vendor/client contacts according to the defined project schedule· Execute standardized regression test plans to validate quality and data integrity of test and production EDI files· Create unit test plans to validate new feature implementations · Build SQL queries to analyze output results, research data discrepancies, and assist in day to day client operations· Document interface requirements using Jama requirements tool· Mentor offshore resources in the implementation life cycle - including leading calls, documenting requirements, testing interfaces, and creating project schedules.

Hunt Valley, Md

· Assist in new data file creation including requirements gathering, analysis, design, specification writing and testing· Assist in making changes to existing files as requested by clients· Debug and resolve production file issues

Towson, Md

•Refurbish and image Windows and Mac computers for Towson University's EduCycle Reconditioning Program•Update and maintain Access databases for refurbished computers, new classroom and lab computers, and other university equipment•Communicate with clients to fulfill requests, complete paperwork, explain procedures, and answer questions about EduCycle Program