Kiersten Markee Email & Phone Number

Pennsburg, Pa, Us

Chadds Ford, Pennsylvania, United States

Serves as the primary authority on regulatory mandates impacting investigation and loss prevention protocols.Represents the Credit Union in local, state, and federal court proceedings related to both civil and criminal fraud complaints, delivering regular briefings to department leadership.Assesses and submits Suspicious Activity Reports (SARs) for the Financial Crimes and Loss Prevention Teams.

Chadds Ford, Pennsylvania, United States

Charlotte, North Carolina, United States

Effectively authenticate the identity of individuals and businesses by analyzing submitted documentation to determine if it meets established guidelines.Acts as quality assurance to ensure bankers are obtaining accurate and recent documentation for account openings and maintenance.Amend errors that are able to be adjusted, and fail cases that are required to be adjusted at the branch level.Investigates alerts from Early Warning System to assure that accounts and individuals are remaining compliant.

Charlotte, North Carolina, United States

Possessed deep knowledge and understanding of regulatory compliance requirements surrounding Regulation E, CC, DD and the United States Patriots ActExperienced working in a fast paced, call center environment making outbound calls and receiving inbound calls.Ability to navigate multiple computer screens while simultaneously working on the phone.Customer service focus with the ability to listen and empathize with customer needs while offering recommended solutions and education.Utilized multiple internal and external systems to determine negotiability of items, and whether there is fraudulent or unauthorized activity present on target account.

Lansdale, Pennsylvania, United States

Thoroughly followed all bank policies, procedures and guidelines to process transactions accurately and efficientlyConducted due diligence and thorough verification of all relevant documents which effectively prevented possible losses by negotiating forged and counterfeit documentsExperience working directly with clients to process Express Send transactions and exchanging foreign currencyMaintained weekly metrics by completing conversation starters with clients about financial products.

Souderton, Pennsylvania, United States

Became Western Union Certified as well as completing an annual Anti Money Laundering Certification ProgramEffectively monitored, analyzed, and resolved work problems while simultaneously maintaining a positive shopping experience for customersHandled guest complaints in a professional manner and escalated complex matters to the appropriateindividualsRemained poised in high-stressed situations and think quickly to develop appropriate responses

Reading, Pennsylvania, United States

Leveraged multiple Microsoft programs proficiently to manage concurrent projects for various professors.Demonstrated versatility by excelling both independently and collaboratively in daily tasks.Upheld integrity while grading peers' assignments and managing sensitive information.Conducted detailed scrutiny and analysis of professors' agendas, ensuring accuracy and precision.

Reading, Pennsylvania, United States

Ensured a safe environment for the campus community by monitoring the desk, watching video surveillance of campus, and dispatching officers appropriatelyCommunicated effectively while answering phone calls from students, parents, and campus faculty and staffCollaborate with student and professional officers to complete tasks in a timely manner, such as issuing keys and identification cards, building access, and property recovery

Philadelphia, Pennsylvania, United States

Consistently exceeded sales targets, utilizing strategic upselling techniques and product knowledge to drive revenue growth.Managed team to enhance customer satisfaction and uphold cleanliness and safety standards.

Philadelphia, Pennsylvania, United States

Facilitated camper engagement in all camp activities, prioritizing safety.Maintained ongoing communication with Director regarding concerns, updates, and challenges.Collaborated with fellow camp counselors to streamline task completion and enhance overall camp operations.