Kierstin (Young) Stockum Email & Phone Number

Chambersburg, PA, US

Washington, DC, US

Shippensburg, PA, US

• Counsel prospective graduate students through the admissions process
• Create reports and analyses of graduate recruitment programs, enrollment management strategies, and marketing efforts aimed at producing an increase in applications, admitted student numbers, and enrolled students
• Craft and implement new graduate admissions communication plan based on evaluation of needs and market demand
• Work jointly with the University's Marketing Office to create, revise, and revamp publications
• Lead improvements and updates to the customer relationship management system (Slate) and website content
• Implement an efficient recruitment travel schedule using short- and long-term budgetary management and data

Chambersburg, PA, US

• Collaborated with the Director of Admission, the Director of Adult Degree Program, and Information Technology to build and implement Slate – a recruitment software
• Processed graduate admissions applications, communicated with applicants regularly, and imported applicant information into Datatel Colleague
• Evaluated communication needs based on population to create and update communication plan accordingly
• Attended career and graduate school fairs to recruit prospective students, increasing Wilson College’s visibility in the surrounding area
• Centralized inquiry process; effectively reducing response turn-around time from two or more weeks to within two business days from receipt of inquiry
• Evaluated recruitment and admission procedures, proposed changes, and coordinated with program directors to implement more efficient processes

Chambersburg, PA, US

Gettysburg, PA, US

• Managed over 30 active projects, built client relationships, and oversaw the production of on-time, high-quality deliverables
• Crafted proposals to stimulate business development activities and increase profitability
• Created, updated, and managed weekly work plans
• Determined client needs through production of strategic assessments
• Discovered leads and conducted market research by designing survey and discussion guides
• Organized phone interviews and media research to enhance project development

Gettysburg, PA, US

• Managed project tracking list and master work plan for over 75 simultaneous client projects to ensure project timeliness
• Streamlined the consultant implementation process and weekly reports process, increasing productivity
• Implemented projects for internal and external teams
• Generated and distributed weekly projected hours report and account reports to associates
• Determined staffing requirements, interviewed candidates, and supervised employee orientation

Gettysburg, PA, US

• Researched health and human service organizations and confirmed findings through profile validation telephone calls to the organization
• Entered research into CRM database

Emmitsburg, Md., US

• Mediated between students and staff
• Updated and maintained course-comparison system, ArtSys, for transfer students’ use
• Created and edited electronic files in DocuWare, a document management software

Columbus, Ohio, US

- Greeted customers and engage in excellent customer service- Operated cash registers and balanced drawers- Achieved sales goals established my management

• Responded to constituency letters on a range of policy issues
• Attended Parliamentary committee, board, and constituency meetings
• Researched in depth on a range of topics including the effects of betting shops in the constituency and government housing for MP’s briefing

New York, NY, US

Emmitsburg, Md., US

Level One CRLA Certified

Emmitsburg, Md., US

Emmitsburg, Md., US

Plymouth Meeting, Pennsylvania, US

• Operated a spool-making machinery
• Utilized mechanical skills to maintain and repair machines
• Recorded production in paperwork

Chicago, IL, US

Master Of Science - Ms, Strategic Communication

Master Of Business Administration (Mba), Business Administration And Management, General

Bachelor Of Arts (B.A.), Communication Studies, English