Kiesha Grant Email & Phone Number

Fort Lauderdale, FL, US

• Responsible for management of the mobile radio portfolio including new product introduction and maintenance of current products.
• Roadmap planning for new products and continuity of supply to address end of lifecomponents and/or products.
• Lead a team of Product Managers that manage operations for existing products as well as create requirements and launch new products
• Partner with Research and Industrial Design teams to conduct Voice of Customer sessionsto gain customer insights on existing solutions and test new concepts for future productsand solutions.
• Collaborate daily with teams across the organization including Engineering, ProductOperations, Supply Chain, Demand Planning, Factory Operations, Orderability, Research, UserInterface/User Experience, Global Marketing.

• Worked with product organizations across the company on functional collaboration between products to achieve a competitive advantage in the market.
• Monitored market trends, consulted with engineering on technology advances and conducted Voice of Customer sessions to gain understanding of customer pain points in developing a strategy for next generation solutions.
• Collaborated with IT teams to optimize the workflow of operations activities carried out by Product Managers in an effort to reduce time spent and increase focus on other tasks.

• Created a comprehensive product roadmap and lead a team of 3 Product Managers responsible for defining and delivering on-body and in-vehicle video products on the roadmap.
• Collaborated with regional Sales teams, continuously analyzed competitive landscape and customer feedback to create and drive a comprehensive product portfolio that solved customer issues and drove portfolio growth.
• Managed full new product introduction from product definition through launch as well as 5 follow on software releases. Granted Patent US10817625B2 Method, device, and system for triggering and propagating of a covert.
• Prioritized development of over 100 features balancing product enhancements, voice of customer and business objectives.
• Collaborated with numerous teams across the organization to deliver a complete end to end solution.
• Created and delivered training and provided continuous support to sales and customer support team members.

• Managed development of on-body video devices ensuring alignment with Video Devices portfolio strategy.
• Responsible for comprehensive requirements gathering and driving engineering to develop per those requirements.
• Prioritized development efforts based on product and business objectives.
• Liaised with Sales to conduct Voice of the Customer sessions incorporating feedback into subsequent product requirements and region specific offerings.
• Collaborated with regional teams to analyze competitive landscape and build business cases.
• Created and delivered training and support to sales team members.

• Identified opportunities for improvement of existing experiences and worked with cross-functional teams to enhance them.
• Conducted Voice of Customer sessions and incorporated feedback into the development of new products and enhanced experiences.
• Streamlined internal processes resulting in reduced operational spend.
• Improved pre-sales information for the field resulting in reduced calls to Engineering.
• Organized and established new processes for 3rd party Application Developer engagement.
• Vetted 3rd party solutions for applicability to customer base

Plantation, FL

Successfully managed 8 mobile device products through entire lifecycle utilizing strategic planning and tactical actions including, but not limited to detailed and comprehensive requirements gathering and documentation, developing core positioning and messaging, analyzing competitive information for business case and driving Engineering to develop per.

Plantation, FL

Concentrated on launch readiness by acting as liaison between external customers, Program Management and internal Product Launch Team which included Communications, Packaging, User Guides, Website Development and PR. Acted as Consultant for resolution of internal and external customer issues.

Bachelor Of Business Administration (B.B.A.), Marketing

Certificate Of Completion, Intro To Project Management