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Provided ongoing local competitor research to provide the online audience and target users with the most relevant SEO-friendly content in the market. Wrote all the content on the website and blog, including, but not limited to:*

Write SEO-friendly, unique content fro a pool of orders created by various clients. Have written well over 100 articles, blog posts, landing page and sales page content from numerous businesses in various industries.

Supervised all T1 Installation and Repair (IR) Technicians. Managed all T1 Installation and Repair projects, including time management, ensuring projects completed according to SPECS and deadlines. Installed and maintained outside wiring from BBOX to MPOE.

Worked in the Western Region Control Center (NOCC/NRCC) for cell site DS3, T1 and circuit monitoring. Worked night shift, routing repair technicians to cell sites, working with TELCO companies, ensuring that cell sites working properly.

Answered 50-80 calls per hour in call center environment. Provided directory assistance ("411") and Enhanced Services such as Restaurant Reservations, Directions, Movie Listings, Stock Quotes, Horoscopes, Address Book Updates, Call Conferencing and Call Completion.

Performed After Hours Installation and Repair of Customer T1's, including maintenance, upgrades, conversions, etc... Worked trouble tickets with TELCO companies, performing new connects and installed and maintained inside wiring from customer T1 to switch.

Involved in the Initial Switch Turn Up. Involved in Testing which Placed Initial Traffic on ATI Network. Performed DS3, T1 and DS0 test, turn-up and maintenance.

Worked in the Switch Maintenance Department. Worked on DEX 400, 600 & 600E.

Worked in the remote Circuit Testing and Installation Group. Worked on DEX 400, 600 & 600E Circuits. Utilized 7 different DACS systems to test circuits and T1's for installation and repair. DMS Remote Circuit Tester

Worked in the Eastern Regional Control Center for trouble ticket resolutions utilizing remote systems to access DMS Switches and DACS systems.