Kiesha Mateo Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

• Recognised as NSW Study Skills Coach of the Year for both 2021 and 2022
• Assist high school students in developing their techniques in processing information, note taking, time management, exam preparation and memorisation
• Employ the Problem-Solution-Benefit framework to address students' study and productivity challenges

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

• Oversaw daily office operations and managed the Reception/Administrative team
• Liaised with psychologists, doctors, insurers, case managers and solicitors to effectively manage client matters
• Resolved client complaints, technical issues and staffing concerns
• Assessed practitioner-client retention and other statistical metrics for the Company Director (using MS Excel functions)
• Revised practice policies to ensure compliance with Australian Psychological Society frameworks… Show more
• Revised practice policies to ensure compliance with Australian Psychological Society frameworks, Medicare, NDIS, CTP, EPA and Private Health guidelines Show less

North Sydney, New South Wales, Australia

• Scheduled client bookings and managed practitioner calendars
• Managed and updated the client waiting list, GP database and referral list
• Liaised with doctors, insurers, and clients to ensure accurate and current paperwork
• Organised and maintained digital and physical client files with strict confidentiality
• Assisted in streamlining and developing administrative systems and operations

Sydney, New South Wales, Australia

• Assisted in food preparation and service, ensuring compliance with food hygiene and safety standards
• Reviewed food deliveries and assisted with inventory management

Sydney, New South Wales, Australia

• Managed the front desk, serving as the main point of contact for visitors, employees, and contractors
• Performed various administrative tasks, including managing reception phone calls, email correspondence, faxing, filing, handling mail, and scheduling meetings
• Managed and updated administrative files, contact databases, employee lists and security logs
• Oversaw the staff roster for clinical and catering teams with over 100 employees, coordinating replacement staffing as… Show more
• Oversaw the staff roster for clinical and catering teams with over 100 employees, coordinating replacement staffing as needed
• Drafted administrative policies for new patient admissions and prepared clinical folders

Sydney, New South Wales, Australia

Bachelor Of Commerce And Bachelor Of Laws, International Business, Distinction Average

Education record

Activities and Societies: Prefect Student Body, Student Representative Council, Sports House Captain, Environmental Committee.