Kiesha Wright Email & Phone Number

Revere, Ma, Us

Sparrows Point, Maryland, United States

Trained employees using the ATA umbrella program, enhancing workforce adaptability and ensuringconsistent operational standards across the team. Cultivated technical proficiency by routinely engaging with and troubleshooting automated packagingsystems, laying a foundation for the transition to a technology-focused role as a Cyber Analyst.

Hunt Valley, Maryland, United States

Streamlined emergency response protocol by enforcing a strict 60-second passcode verificationprocess, enhancing the accuracy of high-priority call handling and ensuring timely notification ofauthorities.• Developed and implemented a secure verification system for authenticating caller identity, preventingunauthorized access and reducing the incidence of false alarms.• Trained and mentored approximately 20 new employees in rigorous call dispatch protocols, leading to a noticeable improvement in operational adherence to established emergency procedures within aclassroom setting.

Curtis Bay, Md

Streamlined warehouse operations at Under Armour by instituting a meticulous organizational system,reducing misplacement and accelerating the processing of approximately 2,000 items daily.• Enhanced quality control accuracy by proactively identifying and segregating products, resulting in anoticeable decrease in item repackaging due to damage or errors.• Collaborated effectively within team environments to meet stringent deadlines, contributing toconsistent on-time completion of daily warehousing tasks and inventory management.

High School Diploma

Comptia Security+, Information Security Analyst

Completed an intensive 18-week Information Security Analyst Training Program, leveraging real-world case studies to address complex.