Kiet Phan Email & Phone Number

Vietnam

Vietnam

Ho Chi Minh City, Vietnam

• CustomiseanddesignL&DprogramsthatmeetthestandardsofBMW,Peugeot,Kia.• Coordinatewithcarbrands’regionaloffice(BMW,Peugeot,Kia)todevelopandimplementlearning strategies and programs (talent development, succession planing, performance man-agement) that align with the Brand's goals and Vietnam market.• Trainingimplementation:plan,organise,controlprogressandquality,evaluate,report...• Assess the individual and organizational development needs and identify the skill gaps… Show more • CustomiseanddesignL&DprogramsthatmeetthestandardsofBMW,Peugeot,Kia.• Coordinatewithcarbrands’regionaloffice(BMW,Peugeot,Kia)todevelopandimplementlearning strategies and programs (talent development, succession planing, performance man-agement) that align with the Brand's goals and Vietnam market.• Trainingimplementation:plan,organise,controlprogressandquality,evaluate,report...• Assess the individual and organizational development needs and identify the skill gaps andlearning opportunities.• Designanddelivervarioustypesoftrainingprograms,suchase-learningcourses,work-shops, webinars, coaching sessions, etc.• Evaluatetheeffectivenessandimpactofthetrainingprogramsandprovidefeedbackandrec-ommendations for improvement.• ManagetheE-learningplatformsofcarbrands(BMW,Peugeot,andKia).• Buildandmanagetrainingrecords,trainingmateriallibrary;writetrainingSOPapplyforthecompany.• Managemytrainingteam. Show less

Ho Chi Minh City, Vietnam

• Developtrainingprogramme(offline,online,andhybrid)+Createtrainingmaterials,designE- learning course.• Managethelearninganddevelopmentbudgetandensuretheoptimaluseofresourcesand vendors.• Traininigimplementationtostorestaffandstoremanager:Culture,SOP,productknowledge, soft skill, food safety, customer service.• Trackthetrainingprogressinordertoensurethetrainingqualityandobjectives.• Performstoreauditingregularlyandproposespecificsolutionstoimproveservicequality.• Assist CEO… Show more • Developtrainingprogramme(offline,online,andhybrid)+Createtrainingmaterials,designE- learning course.• Managethelearninganddevelopmentbudgetandensuretheoptimaluseofresourcesand vendors.• Traininigimplementationtostorestaffandstoremanager:Culture,SOP,productknowledge, soft skill, food safety, customer service.• Trackthetrainingprogressinordertoensurethetrainingqualityandobjectives.• Performstoreauditingregularlyandproposespecificsolutionstoimproveservicequality.• Assist CEO in administrative and diplomatic. Show less

• Trainsupermarketstaff,officestaff,teamleader,storemanagerforthewholeSaigonCo.op's supermarkets and stores (Co.opmart, Co.opXtra, Co.op Food, Co.opSmile, Cheers).• Followupandevaluatetrainees.• Designanddeveloptrainingprogrammeformanageriallevel.• DevelopE-learningprogramme(projectteamleader),createE-learningcontent,designE-learning courses and test.

Vietnam

• Design,plan,scheduletrainingclassesofKaizen,5S,PreparationforcustomerAudit• Directlytrainassemblygroupleaders,teamleaders,factorymanagersforthoseclasses above.• Measure,analyse,design,andre-assignstitchingassemblylineinthefactory.• Researchfactoryfactors+humanfactors+businessfactorstogettheoptimalplanofcon- tinuous improvement.• Responsibleforeffectivecommunicationthroughprocessreportandformalpresentationto team and management.• Oganise and manage the Kaizen… Show more • Design,plan,scheduletrainingclassesofKaizen,5S,PreparationforcustomerAudit• Directlytrainassemblygroupleaders,teamleaders,factorymanagersforthoseclasses above.• Measure,analyse,design,andre-assignstitchingassemblylineinthefactory.• Researchfactoryfactors+humanfactors+businessfactorstogettheoptimalplanofcon- tinuous improvement.• Responsibleforeffectivecommunicationthroughprocessreportandformalpresentationto team and management.• Oganise and manage the Kaizen team. Show less

Penang, Malaysia

- Recognised potential risks of money laundering activities. - Profiled criminal subjects and political individuals from breaking news to support anti-money laundering compliance programs.

Ho Chi Minh City

- Collected data and conducted research on Vietnam real estate market.- Wrote and updated weekly reports. - Proof reading and editing consulting reports.- Prepared documents and procedures for the consulting contracts.- Engaged in CBRE’s market research and consulting services contracts with clients.

Various Racecourses Around The Uk

- Served customers by giving them instructions, solving and explaining their inquiries, taking their bets, and paying their bets.- Liaised with engineers, supervisors and manager for solving operational and service problems.- Promoted customers by giving them some tips.- Quickly learnt solving to confidently use the betting machine, understood the betting system, and learnt problem solving from engineers, supervisors and manager.

Bath, United Kingdom

- Liaised and worked closely with group members, business owner, and supervisor.- Identified the company’s SWOT, micro factors and macro trends in the proposal written for the business owner and the supervisor. - Conducted desk research, interview, survey, and even telephone in order to collect market data in hospitality, supermarket, and retailers sectors.- Analysed collected data, identified opportunities then recommended market entry strategies.- Updated the project… Show more - Liaised and worked closely with group members, business owner, and supervisor.- Identified the company’s SWOT, micro factors and macro trends in the proposal written for the business owner and the supervisor. - Conducted desk research, interview, survey, and even telephone in order to collect market data in hospitality, supermarket, and retailers sectors.- Analysed collected data, identified opportunities then recommended market entry strategies.- Updated the project progress to the business owner and the supervisor frequently. - Wrote the final report and presented the result to the business owner and the supervisor. Show less