Kiet Nguyen Email & Phone Number

Ashburn, Va, Us

Ashburn, Virginia, United States

Reston, Va

TSA awarded Leidos the indefinite delivery/indefinite quantity contract worth $1 Billion. Providing support in revamping TSA’s current AIT systems with a new artificial intelligence-based algorithm checkpoint screening equipment across all federalized airports in the U.S, bolstering airport security & national security by providing an improved threat detection.• Coordinated field operations, ensuring timely deployment of resources and adherence to contractual requirements timed response to repair tickets.• Assisted Director and Area Managers to manage over 300 field technicians, providing guidance, SME support to alleviate obstacles to ensure efficient field service delivery• Acted as primary POC between TSA and field technicians, coordinating all critical data to ensure timely updates, responses to maintain high levels of customer satisfaction.• Developed and implemented scheduling arrival procedures to optimize technician allocation and minimize downtime resulting in a 30% increase in productivity.• Collaborated with cross-functional teams including PMs, and engineers to provide frictionless data support between other channels.• Prepared and maintained detailed record keeping Area Managers/Field Service Technician contact roster, MRO plans, service reports, charge code reports, forecast plans, upcoming risks, pending unbilled work and compliance with company standards.• Coordinated and assisted field service for training and maintained training certificates.• Contributed to process improvement.• Demonstrated strong problem-solving skills and adaptability in handling unexpected challenges and changing project requirements.

Reston, Virginia, United States

Served on the Defend-E program providing unparalleled support by procuring & renewing the cyber security licenses of the Department of Homeland Security (DHS) & nine federal agencies they support through Continuous Diagnostic & Mitigation (CDM) program.• Lead response effort Request for Service (RFS) from DHS. • Primary initiator of procurement workflows—created & managed internal requisitions, prepared all solicitations, Request for Quotes (RFQ), Request for Proposal (RFPs)• Maintained strong vendor relationships and networks within the supplier community to identify opportunities for improvement and innovation.• Produced, tracked, reported and submitted Request to Initiate Purchase (RIP) totaling more than $31M in revenue.• Comprehended and analyzed business needs, objectives and requirements to align procurement efforts effectively. • Collaborated positively with Program Managers (PM), Technical Deployment Managers (TDM), Contract Specialists, Contracting Officers (CO), and Contracting Officer’s Representatives (COR)

Ashburn, Va

• Lead staff and procurement activities within business unit. • Planned and executed forecast meetings with customers to understand and align business needs to meet objectives timely. • Ensured procurement procedures follow regulatory requirements.• Monitored marketplace to create work around plans to avoid negative impact on corporate cost and delivery, reducing savings • Maintained stellar relationship with approved vendors and sourced new 3rd party VARs to ensure reliability, best pricing & redundancy for the customer that improved on-time delivery rates by 15% and provided unique discounts that resulted in $200k annually.• Streamlined various complex procurement and material processes from the initial proposal effort though the delivery of the end-product reducing procurement cycle time by 20%.

Ashburn, Virginia, United States

Directly interface with over 100 Aerospace industry suppliers in the U.S & executed all procurement activities for AET on behalf of Parker Meggitt Aerospace. Customer focused and timely results oriented--focused on industry compliant practices & customer satisfaction daily as my top priority while creating new efficiencies, new savings.

Ashburn, Va

• Managed the end-to-end renewal process from initiation to completion.• Led effective communication with clients to under their needs and address any concerns related to renewing for new term.• Negotiate contract terms, pricing and conditions with customers to secure favorable agreements.• Collaborated with Sales and Legal team to address any contractual modifications or special requests.• Maintained accurate records of all renewal activities and updated the CRM system accordingly.• Delivered frequent updates to management on renewal status and key metrics.• Ensured contracts renewals complied with company policies, legal requirements and industry regulations.

Washington D.C. Metro Area

Payment Processing| Payroll Solutions| Human Resources| Marketing Solutions

Rockville, Md

ADP® (NASDAQ: ADP), with more than $10 billion in revenues and approximately 600,000 clients, is one of the world's largest providers of business outsourcing and human capital management solutions. Leveraging over 60 years of experience and a global footprint spanning more than 40 countries, ADP offers a wide range of human resource, payroll, talent management, tax and benefits administration solutions from a single source, and helps clients comply with regulatory and legislative changes, such as the Affordable Care Act (ACA). ADP's easy-to-use solutions for employers provide superior value to companies of all types and sizes.Built relationships with C-Level Executives and offered additional solutions to an existing base of clients within my territory. Cultivated a targeted list of companies within a protected geographic territory to implement workforce management solutions. With a Execute "top-down" sales approach and meeting with 2-3 Presidents, CFOs, and HR Directors weekly-- Built an opportunity funnel to convert prospects into clients.

Reston, Va

Comcast Corporation (Nasdaq: CMCSA, CMCSK) (www.comcast.com) is one of the nation's leading providers of entertainment, information and communications products and services. Comcast is principally involved in the operation of cable systems through Comcast Cable and in the development, production and distribution of entertainment, news, sports and other content for global audiences through NBCUniversal. Comcast Cable is one of the nation's largest video, high-speed Internet and phone providers to residential and business customers. Comcast is the majority owner and manager of NBCUniversal, which owns and operates entertainment and news cable networks, the NBC and Telemundo broadcast networks, local television station groups, television production operations, a major motion picture company and theme parks.

Herndon, Va

XO Communications is one of the nation’s largest communications service providers focused exclusively on businesses, government, domestic and international telecommunications carriers, cable companies, content providers and mobile wireless companies.Worked within XO® Business Services- We provided advanced VoIP, Internet, managed network, and hosted IT solutions for medium sized business, enterprise, and government agencies.

Washington D.C. Metro Area

Cogent Communications is a multinational, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world. Cogent specializes in providing businesses with high speed Internet access and point-to-point transport services. Cogent's facilities-based, all-optical IP network backbone provides IP services in over 165 markets located in North America and Europe.I identified new business opportunities within national and regional territories. Through direct calling, establishing meeting appointments and email, I worked directly with nation’s leading companies’ CTO’s, CIO’s, IT Directors and Network Operations Managers on current and future connectivity projects generating proposals for sales.Key Achievements· Frequently closed large known mainstream names such as Six Flags Inc and Robert W. Baird & Co · Received Top Gun Award, in recognition of being top performer in the office August 2010. Received Sales Excellence Award August 2010, in recognition for exceeding assigned monthly sales quota. Received Sales Excellence Award September 2010, in recognition for exceeding assigned monthly sales quota. Received Sales Excellence Award July 2010, in recognition for exceeding assigned monthly sales quota.

Mclean, Va

A world class, high-end luxury automobile company,--recognized for their sophistication, engineering and performance, I held a position at the front lines for Mercedes Benz and assisted new & existing clients select and take delivery of their new vehicles. Created meeting appointments, performed thorough sales presentations, and maintained strong network of clientele. Followed up with clients to ensure satisfaction and generate referrals.Key Achievements· Top 5 sales performer out of 14 seasoned sales employees. · Featured a personal career high of selling 17 new vehicles in a single month.· Maintained a personal CSI score above the national average of 98.0% customer satisfaction.· Frequently awarded The Standards of Excellence Certificate nearly every month.

Leesburg, Va

Bose is regarded as one of the world’s most respected and leading makers of speakers for the home entertainment, automotive and pro audio markets.Worked the front end of the Live Music Technology Group & Home Entertainment services for the company. Delivered extraordinary and lasting experiences to every customer by personalizing Bose products and services to fit their unique needs in home or office. Performed interactive product demonstrations with clients. Provided exceptional customer service during every customer engagement. Created CAD illustrations for potential clients demonstrating how to seamlessly integrate client’s existing components with the Bose solution and assisted with the implementation of Bose visual merchandising standards; executed promotional strategies.Key Achievements· Recognized by VP of Sales, David Wood for exceeding monthly sales goals and accepted personal letter enclosed with a medal pendant.· Maintained an average score of customer satisfaction 100%

Education record

Education record

Activities and Societies: Member of the 1997-1998 & 1998-1999 Men's Varsity Basketball Team.