Founder of AgileOps, an IT consulting firm dedicated to helping customers unlock the full potential of their Atlassian, HubSpot, Google investments. Together with 40+ skilled consultants and engineers, we have:- Became one of Atlassian Gold Solution partners in Vietnam in 2023- Become one of HubSpot Solutions partners in Vietnam in 2023- Become one of Google Cloud partners in Vietnam in 2024- Awarded as one of 28 global partners in the annual Atlassian Partner of Year 2023

🕓14,000 hrs trusted by 100+ 😄 Upwork clients💯100% testimonial rate (not even a negative one)🏆 Top Rated Plus Upwork Talent Pool⭐ 15+ years of experience mix of management and technical roles🎖 Certified by Atlassian, AWS, Axelos, trusted by Atlassian & AWS Partners in US, Europe and Oceania• Coaching Agile teams to make the most out of Atlassian products: Jira Software, Confluence, Jira Service Management.• Coaching DevOps teams to adopt and implement CI/CD best practices that utilize AWS infrastructure.• Helping business teams to adopt the right Agile/DevOps/ITSM tools and frameworks to efficiently drive your projects and organization into success.Reach me at ✉ [ myup.work/kietnh ]Schedule at 📞 [ calendly.com/kietnh/interview ]

• Began as a Senior Software Engineer and was promoted to Team Leader to manage a small engineering team.• Invited to the Board of Directors and became a co-founding member within a year, successfully scaling the team to over 70 staff members in three years and generating revenue exceeding $2M with limited resources.• Led a cross-functional engineering team, adopting Agile and DevOps best practices to deliver outsourcing projects on schedule and within budget, while improving quality and timeliness.• Implemented standardized engineering practices by rolling out Agile frameworks such as Scrum, Kanban, and XP, utilizing advanced ALM software and tools to transition the organization from traditional Waterfall to Agile approaches, maximizing productivity and development predictability.• Architected and implemented an automated CI/CD pipeline using various DevOps tools, achieving stage 5 out of 7 stages of Continuous Integration, including code analysis and style checking.• Collaborated closely with the Quality Assurance department to coach on automation testing frameworks and an agile testing mindset, resulting in 80% on-time deliverability and enhancing the maturity of the engineering teams.• Allocated and established resources for R&D projects focused on cutting-edge technologies in mobility, low-level systems, and other development frameworks.• Selected, built, and trained new staff on various engineering topics, including Agile frameworks, the Atlassian product line, development, testing, and more.

• Built and maintained custom high-end desktop applications utilizing advanced technologies, including 2D/3D graphical engines, TCP/HTTP custom servers, media streaming, data synchronization, and file synchronization.• Conducted research and development in new technologies, frameworks, and libraries, focusing on the Microsoft stack, Adobe Flash/Flex, and 3D programming.