I worked at Digital Solution Center which is established with mission of promoting digital transition process in banking section. The products we made are digital banking applications for individuals, enterprises and internal salesforce. We also collaborate with other banking departments such as Deposit department, Credit card department, Finance department in some cross-function projects.Reporting - Develop and maintain Daily/Weekly/Monthly/Anually reports for day-to-day operation of banking digital applications, including internal application for sale forces and banking application for individuals and medium-and-small enterprises - Produce on-demand reports supporting other teams such as Product oner team, Marketing team & UX/UI team to make data-driven decisions - Provide adhoc report for SBV and other departmentsIn-depth analysis - Produce funnel reports to measure usage of banking digital functions and product performances - Engage in different projects of banking digital sales and provide analysis on customer behavior, customer segmentation, customer profile and customer journey for marketing strategies and other purposesData science - Develop a churn prediction model to predict churn customers on banking mobile application using Scorecard model - Engage in every step of a data science process encompassing churn identification, attribute identification, data collection and manipulation, in-depth analysis, data exploration and modelling.

I worked at Financial Services Organization department which provides assurance services for financial services companies such as banks, micro-finance company, securities company, stock exchanges, debt trading companies,... in Vietnam and Laos market.Main responsibilities:- Involve in auditing financial statements of various industries, specializing in financial institutes such as banks, top securities companies, asset management companies, finance companies in Vietnam and Laos market. - Prepare audited financial statements based on VAS and IFRS and other reports for special purposes.- Execute financial report analysis and design audit procedures for each item on balance sheet and PL. - Prepare audit documents such as audit strategy memorandum, summary review memorandum, working papers for items on BS and PL. - Work closely with clients during engagements to explain audit procedures, discuss about issues and keep up with deadlines. - Review loan process of banks (big 4 banks and foreign banks) and assess the compliance with internal regulations as well as State Bank of Vietnam regulations. - Provide on job training for other team members