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Kieu Le is listed as Customer Service Specialist | Experienced in Tourism | Skilled in Reservations Management, Client Satisfaction, and Problem-Solving | Open to New Opportunities based in Vietnam, Viet Nam, Viet Nam. AeroLeads shows a matched LinkedIn profile for Kieu Le.
Kieu Le previously worked as Tour Operation at Hiseas International Tourism Group and Customer Service Representative at Teleperformance. Kieu Le holds Bachelor'S Degree, Russian Studies from Danang University Of Foreign Language Studies.
Kieu Le is a Customer Service Specialist | Experienced in Tourism | Skilled in Reservations Management, Client Satisfaction, and Problem-Solving | Open to New Opportunities.
A career timeline built from the work history available for this profile.
Chengdu
- Identified and collaborated with hotels in Europe for tour groups, aligning offerings with clients' budgets and preferences. - Negotiated and coordinated with hotels to resolve inquiries and payment issues, successfully reducing operational delays. - Managed group reservations, cancellations, and modifications with 98% accuracy, ensuring smoothly travel.
Malaysia
- Utilized training-based knowledge to resolve customer issues promptly via live chat, email, and phone calls, enhancing customer satisfaction rates.- Identified and addressed customer queries regarding tools, systems, and features on the social media platform, improving overall user engagement.- Demonstrated effective communication skills by empathizing.
Da Nang City, Vietnam
- Greeted visitors on the tour- Provided clear and articulate information to visitors, helping them better understand Hoi An Ancient Town and Vietnamese culture- Collaborated with management to develop tour routes based on visitors' feedback- Handled urgent issues during the tour- Provided training for new hires to ensure they understand the tour process
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Kieu Le is listed as Customer Service Specialist | Experienced in Tourism | Skilled in Reservations Management, Client Satisfaction, and Problem-Solving | Open to New Opportunities.
Kieu Le is based in Vietnam, Viet Nam, Viet Nam.
Kieu Le has worked for Hiseas International Tourism Group, Teleperformance, and Hoian Mates.
You can use AeroLeads to view verified contact signals for Kieu Le, including work email, phone, and LinkedIn data when available.
Kieu Le holds Bachelor'S Degree, Russian Studies from Danang University Of Foreign Language Studies.
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