Kiev Michaud Email and Phone Number

Dynamic, results-driven Customer Experience Specialist with a passion for delivering exceptional service and building meaningful relationships. Leveraging outstanding communication skills and an unwavering commitment to customer satisfaction, I serve as the primary point of contact for Newsday's valued subscribers. By providing personalized assistance, innovative solutions, and empathetic support, I ensure that every interaction leaves a lasting positive impression.

As a Patient Transporter at Northwell Health, I ensure the safe and efficient movement of patients between various departments, including surgical, diagnostic, and treatment areas. My responsibilities include:- Safely and compassionately transporting patients, ensuring comfort and addressing their needs during transit.- Collaborating with medical staff to coordinate patient transfers and maintain smooth operations within the hospital.- Utilizing proper body mechanics and equipment to ensure safe patient handling and reduce the risk of injury.- Maintaining a clean and organized work environment, ensuring transport equipment is sanitized and in good working condition.- Providing emotional support to patients and their families, contributing to a positive patient experience.- Adhering to all safety protocols and hospital policies to ensure patient and staff safety.Through my role, I am committed to delivering exceptional patient care and supporting the overall efficiency of hospital operations.

As the Director of Operations at Michaud LLC, I am a results-driven leader with extensive experience in overseeing and optimizing business operations to increase efficiency and profitability. I am skilled in strategic planning, budgeting, forecasting, and resource management, which have allowed me to consistently deliver positive results for the company. In my role, I have successfully managed cross-functional teams, developed and implemented new processes, and identified areas for improvement to streamline operations. I possess excellent communication and interpersonal skills, which have been instrumental in building and maintaining strong relationships with stakeholders at all levels. Additionally, I am a creative problem-solver and have a proven track record of successfully navigating complex challenges. Overall, I am committed to driving business success and achieving operational excellence for Michaud LLC.

● Used diagnostic tools to identify hardware failures and replace non-functional components.● Linked computers to network and peripheral equipment.● Explained technical information in clear terms to non-technicalindividuals to promote better understanding.

● Provided patient transport using various equipment and adhered to safety protocols.● Disinfected and properly stored transport equipment.● Maintained facility and patient confidentiality, complying with HIPPApolicies and procedures.● Helped prevent safety problems and maintain compliance withregulations through effective training practices.

● Researched and resolved customer issues on personal savings, checking and lines of credit accounts.● Opened new checking, savings and lines of credit for customer accounts.● Performed transactional, operational and customer support tasksthrough knowledge of bank procedures and products.● Handled cash transactions, balanced cash drawers, performed loanpayments and issued cashier's checks.● Adhered to strict guidelines regarding financial and customer data toavoid breaches and information misuse.