Fraud Specialist
Current- Handle fraud related calls assisting business and commercial clients with inquiries and/or problem resolution in a professional and composed manner.
- Work with mainframe and online systems to file fraud disputes for Checking Accounts, debit cards and Credit Card transactions.
- Follow established policies, procedures, guidelines, regulations and laws to protect both our clients and Truist from any unnecessary risk.
- Follow a daily set schedule that will require having efficient time management skills as well as a careful attention to detail while multitasking.
- Analyze customer data to ensure accuracy in the system and compliance with regulations.