Kiki Monaha Email & Phone Number

Sydney, New South Wales, Australia

𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗠𝗲𝗿𝗴𝗲𝗿: Selected by the CEO to lead the project management of the business’ merger with NGS and then UniSuper. Enforced governance over merger activities and engaged with leadership teams from both Funds to support the seamless transition of ACS members to the merged fund. Pivotal in tracking key deliverables to ensure the finalisation of tasks per the timeline with no impact to the business’ merger timelines.𝗔𝗖𝗦 𝗗𝗮𝘁𝗮 𝗚𝗼𝘃𝗲𝗿𝗻𝗮𝗻𝗰𝗲 (𝗦𝗵𝗶𝗲𝗹𝗱 𝗗𝗼𝗰𝘀) 𝘄𝗼𝗿𝗸𝘀𝘁𝗿𝗲𝗮𝗺: Oversaw the Shield Docs-ACS data room, from initiation to deployment. This included managing the security risk assessment on the platform, setting up the data room structure, granting and managing user access and leading the management of the budget.

Sydney, New South Wales, Australia

● Led a team of Project Managers/Business Analysts that handled all business projects as well as business-related help-desk issues in parallel to managing my own projects.● Delivered leadership and oversight over many projects, including Superannuation Administration system (Bluedoor) upgrades, from project initiation, planning, and execution to closure. ● Investigated all post-production support issues. ● Identified and selected modern system architecture to meet project needs. ● Governed the multiple security risk assessments alongside the Head of Risk and Compliance to address and close the various findings. ● Led the testing of new applications, supporting the testing team in identifying and resolving issues, oversaw the recruitment onboarding and training of Project Managers including delivering training to new team members on governance processes to ensure ongoing compliance.● Navigated complex staffing issues, skilfully managing performance and morale issues, whilst uplifting culture throughout the organisation.𝙆𝙚𝙮 𝙋𝙧𝙤𝙟𝙚𝙘𝙩𝙨:♦ Digital Platform Project (January 2017 – August 2020)♦ Superannuation Administration System (Bluedoor) upgrades (Compliance/Enhancements/Defects♦ Business Application Replacement Project (Pronto)♦ Digital Transformation Strategy

Sydney, New South Wales, Australia

● Leveraged sound innovation skills, developing quality solutions by working with developers and end-users to ensure technical functionality met business expectations. Led meetings and workshops, managed demonstration functionality, and oversaw the provision of feedback.● Provided ACS with the tools to identify, engage and manage our customers which will allow growth opportunities through leads/opportunities whilst also improving back-end administration functions.𝙆𝙚𝙮 𝙋𝙧𝙤𝙟𝙚𝙘𝙩𝙨:♦ Salesforce – Customer Relationship Management (CRM) Project♦ Superannuation Administration System (Bluedoor) upgrades♦ APRA Prudential Review🔹 𝗧𝗵𝗲 𝗖𝗥𝗠 𝗽𝗿𝗼𝗷𝗲𝗰𝘁 𝘄𝗮𝘀 𝗮𝘄𝗮𝗿𝗱𝗲𝗱 𝘁𝗵𝗲 𝗔𝗕𝗔 𝟭𝟬𝟬 𝘄𝗶𝗻𝗻𝗲𝗿 𝗳𝗼𝗿 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗶𝗻 𝘁𝗵𝗲 𝗔𝘂𝘀𝘁𝗿𝗮𝗹𝗶𝗮𝗻 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗔𝘄𝗮𝗿𝗱𝘀 - 𝟮𝟬𝟭𝟱. 🔹 𝗥𝗲𝘁𝗶𝗿𝗲𝗦𝗺𝗮𝗿𝘁 𝘄𝗼𝗻 𝘁𝗵𝗲 𝗕𝗲𝘀𝘁 𝗠𝗲𝗺𝗯𝗲𝗿 𝗙𝗮𝗰𝗶𝗻𝗴 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 (𝗙𝗨𝗠 𝘂𝗻𝗱𝗲𝗿 $𝟭𝟬𝗯𝗻) 𝗔𝗜𝗦𝗧 𝗔𝘄𝗮𝗿𝗱 𝗳𝗼𝗿 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲 – 𝟮𝟬𝟭𝟲.🔹 𝗥𝗲𝘁𝗶𝗿𝗲𝗦𝗺𝗮𝗿𝘁 𝘄𝗮𝘀 𝗮𝘄𝗮𝗿𝗱𝗲𝗱 𝘁𝗵𝗲 𝗔𝗕𝗔 𝟭𝟬𝟬 𝘄𝗶𝗻𝗻𝗲𝗿 𝗳𝗼𝗿 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 𝗶𝗻 𝘁𝗵𝗲 𝗔𝘂𝘀𝘁𝗿𝗮𝗹𝗶𝗮𝗻 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗔𝘄𝗮𝗿𝗱𝘀 - 𝟮𝟬𝟭𝟲.

Sydney, New South Wales, Australia

● Headhunted and consequently appointed to lead business analytics for the Phoenix Project by a previous Director from Lenovo. ● Provided analytical and testing support on the Phoenix project, deploying a new administration registry platform Bluedoor, within agreed scope, quality and timeframes.

Cpa Australia Affiliation Since 1998

Bachelor Of Business

Majoring in Accounting with a sub-major in Computing Science

Education record

★ Superannuation Compliance Training, an online training platform provided by ACS ★ Prince2 Foundation ★ Lean Six Sigma Training

Team Leaders: Essential Skills