Kiki Winters Email & Phone Number

Supports the Investment, Trust and Banking team. In addition to maintaining essential office functions, leads partner on-boarding, assists the Regional President, Managing Director and Vice President of Marketing with events and special projects for the Seattle Office.

Seattle, Washington, United States

Seattle,

Oversaw the management of a federal grant, Corporation for National and Community Service (CNCS), including the recruiting, hiring & management of over 200 AmeriCorps service members annually. Set performance targets and mobilize staff, budget, volunteers, partners, and marketing resources to successfully achieve project goals. Cultivated relationships with various stakeholders, including funders, partners, management, and service members, and ensured program compliance of 45 grantees with organization, grant, and federal regulations.

Seattle

Lead strategic planning, vision, and implementation of United Way’s VISTA program, including the recruitment, hiring & management of 130 AmeriCorps service members annually. Duties included creating program policies, timelines, and work plans for staff, service members, and partners, writing and posting recruitment ads, screening applications, and communicating procedures to hiring committees and candidates.

Greater Seattle Area

Provided assistance to a team of 215 staff implementing state and federal funded campaigns through research, human resources, and accounting support. Supported leadership with day-to-day administration, including managing Outlook box, preparing and coordinating audits, organizing events and meetings, and preparing meeting contents and follow-ups.

Greater Seattle Area

Supported a team of 10 staff to provide housing resources to clients living in King, Snohomish, and Island County. Notable Achievements:• Reduced manual work by 30% through digitalizing the intake procedures to improve service delivery and streamline processes.• Enhanced communication between management, clinical staff, external partners, and the community partners to facilitate clear and quick information flow.

Greater Seattle Area

Supervised the management and operation at one of the busiest volunteer tax sites in the US, completing over 3,200 returns in 2015.Notable Achievements:• Set a new organization record of serving 115 clients per day, working with a low-income population to make the tax filing process clear and understandable. Provided guidance and support in applying for additional services such as health insurance, financial aid for education, and assistance with food and utilities.• Managed site workflow, trained volunteers on IRS policy and procedure, verified data, and processed returns through the proprietary IRS system.• Mediated and resolved issues that arose, researched and followed-up on problematic returns, and managed all paperwork and equipment while maintaining strict confidentiality.

Developed summer literacy programs to reduce summer learning loss ad researched national best practices. Notable Achievements:• Reached 7,000 underserved students by piloting a literacy education program at 16 sites in collaboration with the Community Center for Education Results (CCER). Supervised interns, managed weekly schedules and meetings, collected and reported out weekly data.• Provided over 400,000 free meals to underserved children through the planning and implementation of the 2014 Summer Meals Campaign. Hired, trained, and supervised 108 interns, produced monthly reports, and recommended program improvements.

Bachelor'S Degree, International/Global Studies

Associate Of Arts - Aa, General Studies