Provide reference and research support to students. Support the OER Design Studio by conducting scans to find OER resources for programs and courses.

Schools covered: business, community studies, English language institute, information technology, nursing, and tourism, hospitality and culinary arts. Support faculty with research and resource needs (e.g., literature reviews, resources for curriculum development).Collections development and maintenance.Classroom instruction (e.g., research skills, strategic database searching, citations, academic integrity, artificial intelligence).

- Recordkeeping services - record transfers, retrievals, advice- Information Management services - assist with managing the project lifecycle of IM/IT initiatives - offered training sessions to clients on how to leverage document repository technologies

Assist students across the university and in the faculty of law with leveraging legal information resources such as Westlaw, LexisNexis, CanLII, and HeinOnline. Support faculty of law members with course material preparation by ensuring access via print, online course reserves platforms (Leganto) or digitization. Distribute information and news to faculty about relevant publications and events. Create and maintain libguides to ensure new resources are highlighted and accessible.

Health Sciences LibraryAssist students with general research in health sciences using relevant databases such as PubMed, Ovid Medline, and CINAHL. Attend to all circulation duties such as checking books in and out, fulfilling digitization and ILL requests, and referring student research questions to the appropriate subject librarians.

Responsible for providing direct support to adults with an intellectual disability. Assisted persons served with all skills of daily living, including personal care, skill development, household management, and support to enable them to participate fully in the life of the community.

• Responsible for all aspects of the opening and closing procedures at the Education Library, including sending in an End of Day (EOD's) cash report after each shift. • Maintained records of all materials issued and checked-in to the library, including the current periodicals, references, bound journals / folios, and multi-media section.• Handled the circulation desk and took responsibility for the library's standard operations in the evening hours and on weekends.• Responded to directional and locational inquiries regarding resource materials.• Assisted patrons in the usage of printers, photocopiers, and other library media equipments.• Worked with a team in order to provide guidance to students seeking assistance with learning strategies and further resource help within the Queen’s Library system.• Other duties also included: teaching students how to leverage library resources effectively, teaching patrons the Library of Congress Classification System to allow them to locate materials themselves in the future, as well as how to develop key capabilities in programs, such as Microsoft Excel and PowerPoint.