- Designed and executed social media campaigns for a variety of food brands and creators, resulting in a 40% increase in follower growth and a 30% boost in engagement rates across platforms.- Developed content calendars and coordinated with graphic designers, photographers, and influencers to produce high-quality food-related content.- Analyzed social media metrics to track campaign performance, providing insights and recommendations that improved ROI by 25%.- Managed and optimized paid social media advertising, including Facebook and Instagram ads, with a focus on driving conversions and increasing brand awareness.

- Created and published engaging food content, including recipe videos, blog posts, and social media updates, which led to a 50% increase in organic reach.- Collaborated with food bloggers and influencers to generate buzz and cross-promote content, leading to a 20% growth in audience engagement.- Monitored and responded to social media interactions, maintaining a positive brand image and fostering community engagement.- Conducted market research to identify trends and consumer preferences, adapting content strategies accordingly.

Greet and acknowledge guests and seat patrons by escorting them to assigned table or communicate delays and offer additional services such as beverages to keep them occupied while waiting.Present menus, create personal dining experience, answer questions, and offer information on menu items, beverages, and specials.Accept and organize reservations, and prioritize reservations to accommodate customers.Prepare seating assignments prior to service and present plan to restaurant during pre-shift meeting.Walk through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.Addressed guest requests or complaints and escalated major complaints to manager.Interfaced with customers to assess food needs, recommended dishes, and upsold beverages, appetizers, and desserts; answered questions about menu items and recipe ingredients.Accurately communicated patrons’ orders to kitchen staff and entered orders into POS systems to facilitate billing.Prepared tables for meals by setting up linens, silverware, and glassware, and by removing used or dirty dishes and glasses from tables and counters.Followed up with diners throughout service to ensure food was prepared to their satisfaction and address additional requests or needs.

Supervised and coordinated dining room activities and directed staff to provide fast and courteous customer service.Scheduled dining room reservations, arranged parties, special events, or special services for diners; received and recorded dining reservations.Greeted guests and escorted them to table or waiting area.Communicated with kitchen staff, management, serving staff, and customers to ensure dining details were handled properly and guest concerns promptly addressed.Inspected dining room for cleanliness, proper supply levels, and required staffing.

Ensured customer satisfaction, serving 21-course prefixed meals. Maintained an extensive knowledge of monthly-changing 21+ menu items including the origin of ingredients to cooking methodologies to educate diners and answer all their questions.Presented each course of the meal to exacting standards established by the chef to create a rich, fulfilling experience for diners.Suggested wine/sake pairings focusing on flavor pallet while improving customer service.

At Morimoto Asia I worked with hot foods from down stairs line as well as the sushi bar up stairs. I mainly worked the upstairs sushi bar line. For down stairs line i self-expo and serve food to our guests. When I serve food I table talk each menu item and cook for our guests as well. At Morimoto we have 2-4 dishes we must cook in front of our guests table side. We also must say a full spiel about our table side items as we cook. For our upstairs sushi bar we must learn over 20+ seasonal fish not including the regular fish such as sake, maguro, chu-toro, o-toro, hamachi, etc. Every day we switch in and out fish depending on what we have in that day. For sushi I have to remember all the platters and the ingredients inside each of our maki rolls. There’s only one runner for the sushi bar so we expo and run the sushi by ourselves. I also had to learn the Japanese and English names of the fish so when I served the sushi I present each fish with the Japanese name then the English name.

As a food runner at Seito Sushi my job included serving food to guests, helping to bus table's when needed, bagging the to go orders, and helping seat guests when needed.