Transport Services Manager
CurrentOversight of technical staff in support of Outside Plant (OSP) fiber-optic cable infrastructure and electronics associated with providing lit-fiber, mission-critical Operational Technology (OT) data communications. Responsible for development of and adherence to life-cycle management and preventative maintenance plans for department infrastructure and electronics. Regularly interface with internal & external partners to manage project activity and develop new solutions related to data transport needs. Ensure NERC compliance and participate in NERC audits as relates to communications responsibilities. Develop staff training plans and overall talent development within the department to ensure competencies keep up with changing technologies and to foster professional growth. Develop and track metrics to monitor performance and identify issues; develop standards, processes and procedures to facilitate continuous improvement; and ensure best practices are being utilized. Provide strategic input into ways to further enhance our ability to provide highly-reliable, cost effective services to internal and external partners.