Kiley Boettcher Email & Phone Number

San Francisco, Ca, Us

San Francisco, Ca, Us

San Francisco, California, United States

Conduct a range of tests including smoke, functional, UI, and regression on both mobile and web platformsresulting the increase of bug detection rate by 23%, enhancing overall product quality.• Implemented effective regression testing strategies to identify defects early, resulting in quicker issue resolutionand a substantial reduction in post-release issues, ultimately enhancing product stability and user satisfaction.• Created and executed test cases using TestRail, documented defects in Jira, and managed their resolution,ensuring all critical bugs were addressed before release.• Testing API requests and responses using Charles Proxy to ensure accurate data transmission.• Creating and executing MySQL queries to verify, insert, update, and delete test data in SQL server databases forthorough validation.• Used Chrome DevTools for thorough web-based assessments, identifying and resolving complex issues thatimproved the overall user experience.• Achieved a 27% reduction in defect resolution time through effective communication and collaboration with thedevelopment team, resulting in smoother project releases.

Santa Rosa, California, United States

• Conduct detailed inspections of properties to identify pest infestations and entry points.• Develop customized treatment plans based on findings, actively utilizing integrated pest management (IPM)techniques to ensure effective and environmentally responsible pest control.• Maintain accurate records of services provided using Google Docs, Google Spreadsheets, Google drive andService Trak to effectively collect and store all records from inspections and treatments.• Mentored and trained new pest control technicians on company protocols, safety procedures, and effective pestcontrol techniques, contributing to team cohesion and knowledge transfer.• Promptly addressed emergency pest control situations, such as severe infestations or urgent client requests,ensuring quick resolution and customer satisfaction.