Led startup and opening of multi-faceted marketing business and provided business development, creation of operational procedures and workflow planning.Developed organizational vision, mission and foundational structure to facilitate early growth.Recruited exceptional job candidates via diverse traditional and digital routes for suitability for key positions.Set and administered annual operating budget, consistently maintaining controls and preventing overages.Collaborated with industry partners to build valuable relationships and achieve operational targets.Supported projects by developing and producing promotional content such as trailers and commercials.Managed writers, artists, designers and project managers with hands-on approach to successfully accomplish daily work and special projects.Lead and directed design and production teams for all projects, creating unique designs within required timelines.Developed budget and negotiated contracts and quotes to ensure projects were completed within financial constraints.

Performed closed mortgaged security loan audits for eligibility according to original lender guidelines as well as client directives as defined by the reps. and warrants within the original purchase agreement.Identified and documented instances of underwriting deficiencies, misrepresentation, and fraud.Analyzed income, asset, credit and appraisal documentation to determine a borrower's and property's eligibility under the original underwriting guidelines.Conducted external research via third party vendors (E.g. Lexis Nexis, Sitex, MERS, etc.) to support findings.Prepared and supplied all findings to client's General Counsel for use during arbitration.Actively involved in special projects chart reviews, data cleanup, and rebuttal arguments.Was selected to be among the first group of work from home associates.

Examined short sale packages to ensure mitigated losses as well as accuracy and adherence to Federal Guidelines.Provided feedback and coaching to Short Sale Negotiators when applicable.Maintained a service level agreement of 15 quality assurance reviews per day.Assisted management in the development of the quality assurance data capture platform used department-wide.

Completed broker pricing opinions to determine accurate property values for REO asset managers.Created MLS property listings, generating multiple offers and ensuring expedited sales of assets.Communicated with asset managers to develop efficient sales strategies and reduce REO expenses.Examined and verified all legal documents involved in REO and short sale real estate transactions.Coordinated billing, collection, reconciliation, general ledger and month end closings with a main focus on the accounts receivable functions.Acted as liaison during short sale negotiations between buyer agents and asset managers.

Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.Determined appropriate rate locks, issuance of disclosures, overage and underage waivers and fee waivers.Completed and supplied underwriting decisions within three days of file receipt.Worked in the underwriting, processing, closing, funding, resolutions and quality assurance, departments based on departmental needs and monthly goals.

Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.Inspected financial statements, credit information and title data to complete underwriting process.Analyzed loan-to-value ratios, debt to income ratios and credit scores to make underwriting decisions.Assessed loan conditions and provided effective feedback regarding decisions.Worked in processing, closing, funding, resolutions and quality assurance, based upon company needs.Provided training and mentoring to management identified colleagues and new hires.Assisted management in workflow development and process improvement.Was selected to travel overseas to train Washington Mutual's BPO office at Wipro in Chennai, India.