Kiley Potter Email & Phone Number

“It’s better to look uninformed than to be uniformed.” – Richard Thalhimer══ INFLUENCE ══A dedicated office manager with experience in office administration, executive support, project coordination, accounting support, customer service, and human resources, I have a proven track-record of exceeding expectations with high productivity and quality standards. My dynamic professional achievements consistently provides outstanding results in challenging environments, while building and maintaining strong, loyal relations with both my clients and my colleagues. An ability to interact with confidence and to work effectively with Senior Management, teammates, and customers, demonstrates my strong interpersonal and relationship management skills. I’m a creative thinker, problem solver, and decision maker who effectively balance the needs of employees with the mission of the organization.I work directly with customers from the design process to the deliveries of products to quality issues. I also work closely with both vendors and customers. Vendor relations are equally as important as customer relations, so I take a lot of pride and intention in my ability to create a working partnership. I enjoy thinking outside the box and creating systems of efficacy and organization that my team can use. I consistently ensure the smooth running and management of an office on a day-to-day basis. ══ SPECIALTIES ══General/Office Administration | Client Relationship Building | Records Management | Scheduling & Coordination | Inventory/Stock Control | Quality & Safety Compliance | Projects Administration | HR and Training Support | Cross-Functional Team Collaboration | Reports Preparation & Filing | QuickBooks Trained | Microsoft Excel & Office Trained | Google Drive, Google Calendar & Dropbox | Time Management | Administrative Duties | Paperwork | Accounts Payable | Accounts Receivable | Executive Assistant | Office Management | Team- Player | Customer Service

Dana Point, California

Customer Service: Working directly with customers from the design process to the deliveries of products to quality issues. I work closely with both vendors and customers. Vendor relations are equally as important as customer relations so I take a lot of pride and intention in my ability to create a working partnership. In addition to the communications/ relational aspect of my job, over the years I have learned that not only do I have to manage my responsibilities as an executive assistant, but I also have to manage the responsibilities of my customers and vendors. This has taught me to think outside the box and create systems of efficacy and organization that myself and team can use. I have strong organizational skills because of these practices.Executive Relations: Part of being an assistant to someone is knowing how to create and maintain a strong and healthy relationship. This has taught me the importance of asking questions and which questions to ask. Having a clear understanding of expectations, strengths, weaknesses. Also, being willing to have conversations; both easy and hard. Accounts payable and receivablePayrollQuickBooks TrainedMicrosoft Office/ Excel TrainedMonthly Sales Reports via spreadsheetsServicing Accounts: Quote requests, handles scheduling Taking stock of and replenishing office supplies Ordering ChecksOnline bankingSoft Skills: problem- solving attitude (no= change your approach), Healthy Emotional Processing, strong and clear communication skills, cares about the happiness and well being of others, listenerHaving the perspective and approach of partnering with people has really changed the way I conduct myself in business. I truly believe I am part of a team in the workplace whether it’s with co-workers, bosses, vendors and customers and without putting in the effort and tending to the relationships a team cannot function successfully. I show up with my whole heart in everything I do. I am in it to win it Y’all.

Orange County, California Area

Administration duties Collecting data for Loan Approval Customer relations Follow up emails and phone calls Going over all details in the documents before submission. Knowledge and back round checking with regards to disqualifications