In the IT support field, I focus on resolving all types of technical issues that users encounter quickly and effectively. I have expertise in computer systems, network management, software support and I prioritize customer satisfaction by assisting users. I aim to provide the best support service by continually staying updated with technological advancements.
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Senior It Support SpecialistTurknetİstanbul, İstanbul, Tr -
Senior It Support SpecialistTurknet Jan 2024 - Presentİstanbul, TürkiyeOn-Offboarding processAsset ManagementMicrosoft Power AutomateAtlassian Jira ManagementVIP supportManageEngine ServiceDeskMDM for MacOsSecure File managementMonitoring and management ITSM requests or incidentsCCTV SystemsEnd-User purchasing processMicrosoft 365DHCPDNSDC AD -
It Support SpecialistTurknet İletişim Hizmetleri Jun 2022 - Dec 2023İstanbul, Türkiye
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It SpecialistAshan Tradi̇ng Mar 2021 - Jun 2022İstanbul, TürkiyeManaging and maintaining the company's IT infrastructurePlanning and implementing hardware and software updatesAccount managementOn-Offboarding processMonitoring and analyzing web analytics and performance reports -
Senior Technical Support SpecialistBilge Adam Jan 2020 - Mar 2021Istanbul, TurkeyPreparing and managing images for computers used in classrooms for educational purposes.Account management for employees and students -
Technical Support SpecialistBilgeadam Teknoloji Feb 2019 - Jan 2020İstanbul, Türkiye
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Helpdesk AgentTeknoser Jun 2018 - Feb 2019İstanbul, TürkiyeI worked as a Help Desk Agent for THY employees
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It SpecialistArgonath Mühendislik Jan 2017 - Feb 2018Istanbul, TurkeyProviding online and on-site technical support to customersResolving software and hardware issues -
It SpecialistNexgen Bilişim Teknolojileri Aug 2014 - May 2015Istanbul, Turkey -
It SpecialistUlus Özel Musevi Okulları Oct 2013 - May 2014Istanbul, TurkeyProviding technical support for classroom technologiesIT Asset managementOn-Offboarding processCoordinate with external vendors for network and system infrastructure support -
Technical SpecialistPcdestek Aug 2012 - Sep 2013Istanbul, TurkeyProviding online and on-site technical support to customersResolving software and hardware issues
Sinan Kilic Education Details
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Computer Programming/Programmer, General -
Knowledge Management
Frequently Asked Questions about Sinan Kilic
What company does Sinan Kilic work for?
Sinan Kilic works for Turknet
What is Sinan Kilic's role at the current company?
Sinan Kilic's current role is Senior IT Support Specialist.
What schools did Sinan Kilic attend?
Sinan Kilic attended İstanbul Aydın Universitesi, Ataturk University.
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SİNAN KILIÇ
Modern Oluklu Mukavva Ambalaj San. Ve Tic. A.Ş. Şirketinde Sales ChiefIstanbul, Türkiye -
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