Prioritize the guest experience.Model, train and coach expectations to deliver on service model culture.Lead a GUEST centric team.Demonstrate a commitment to diversity, equity, and inclusion through development, modeling inclusive behaviors, and proactively managing bias.Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement; including planning merchandising, pricing workload, transitions, revisions… Show more Prioritize the guest experience.Model, train and coach expectations to deliver on service model culture.Lead a GUEST centric team.Demonstrate a commitment to diversity, equity, and inclusion through development, modeling inclusive behaviors, and proactively managing bias.Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement; including planning merchandising, pricing workload, transitions, revisions, sales plans, events and promotions.Lead a team of consultants who are knowledgeable and passionate.Stay current on brands, trends and promotions.Ensure team is ready to engage with all guests by modeling active selling techniques.Encourage team to use tools available in their department (i.e. the fitting room, testers, displays) as an opportunity to welcome, inspire and influence guests to build their basket.Encourage guests to shop with confidence by creating inspiring visual moments and by ensuring product is organized, signed correctly and merchandised to support trends.Lead assigned business units backroom processes, organization, layout and replenishment of the salesfloor to ensure product is available for guests.Evaluate and recommend candidates for open positions.Lead team onboarding, learning and help close product knowledge and skill gaps through development, coaching and team interactions.Ensure fitting rooms are used as an extension of the sales floor and are welcoming, clean and safe.Establish clear goals and expectations and hold team members accountable to expectations.Demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way.Support guest service team such as back-up cashier.Support fulfillment team such as in order pick up and drive-up. Show less

In 2021, I directly contributed to an originated sales comp of over 25% in apparel, over 10 million in originated sales. This is an additional 1.8 million more in sales compared with 2020. This was achieved through excellent routines in being "door to floor" and "floor out the door" with our merchandise, consistent routines in replenishment, merchandising to capacity, merchandising to inspire our guest to build their basket, excellent team development, holding the team accountable, and… Show more In 2021, I directly contributed to an originated sales comp of over 25% in apparel, over 10 million in originated sales. This is an additional 1.8 million more in sales compared with 2020. This was achieved through excellent routines in being "door to floor" and "floor out the door" with our merchandise, consistent routines in replenishment, merchandising to capacity, merchandising to inspire our guest to build their basket, excellent team development, holding the team accountable, and prioritizing the integrity of our brand and our guests always. Show less

Drives sales and creates a positive experience for our customers through relationships, product knowledge and operational execution.Uses product knowledge and technology to guide the sales team.Delivers the highest level of Customer Service supporting Kohl’s "Yes We Can" culture through effective problem solving.Identifies opportunities to increase sales and communicates merchandising and sale floor operational opportunities to leadership.Evaluates and assesses workforce needs… Show more Drives sales and creates a positive experience for our customers through relationships, product knowledge and operational execution.Uses product knowledge and technology to guide the sales team.Delivers the highest level of Customer Service supporting Kohl’s "Yes We Can" culture through effective problem solving.Identifies opportunities to increase sales and communicates merchandising and sale floor operational opportunities to leadership.Evaluates and assesses workforce needs, able to lead work efforts and direct team members.Advocates and executes all company customer service programs.Maintains fitting rooms, sales floor and work areas according to Kohl's best practices.Follows Kohl's best practices and standards.Effectively uses Kohl's tools and technology to plan, communicate and share information with team members. Show less

Department Lead - Shoestrain, develop, and lead all associates in the shoe departmentmanage, locate, and salvage mismates in regards to best company processcorrectly display all product per department and store standardsmerchandise all sets per department and store standardsmerchandise product and push all freight throughout the shoe department