Kim A. Eckert Email and Phone Number

• Globally responsible for the technical strategy and implementation for the Security & Resiliency Practice.• Led the Cyber Resiliency Modernization and strategy initiative that resulted in a streamlined delivery model, comprehensive technology roadmap, inclusion of security and hyperscalers, Automation plays, and single portal for our 4 pillars. This allowed Kyndryl to save costs and increase revenue.• Led the modernization of our Resiliency Orchestrator product by transforming it from a monolithic product to Micro Services using ansible vs java.• Resolved multiple Client critical situations where cyber resiliency (backups, immutability, air gap, anomaly detection, orchestration, automation, technical recovery plans, etc) implementations were configured incorrectly and under sized.• Led two Red Team Reviews for large Financial Industry Clients to resolve Disaster Recovery as a Service (DRaaS) and Backup as a Service (BaaS) to resolve operational and business problems which resulted in $1M+ in new revenue and gained $1M in lost revenue.• Identified Delivery gaps in Resiliency Offerings which resulted in an integrated BaaS, DRaaS, Cyber Resiliency as a Service (CRaaS) and Storage as a Service (SaaS) Solution Guidance for Solutioners, Sellers, and Account Teams.

• Led the Identity and Access Management (IAM) technical solution for 400 tools in preparation of the IBM and Kyndryl spin off.• Led the creation of Technology Roadmaps for tools used in IBM Services including solution guidance and Life Cycle Management. This enabled Delivery teams to implement a standard way to support Clients.• Architecture and Technology Review Board member to ensure solution deliverables adhered to standards and were stored in a common repository for asset reuse.

• Brought in $2.9B USD in new revenue and cost avoidance.• Certified 115 Cloud deals with a Total Contract Value (TCV) of $947M .• Identified potential contract misses which avoided $500M in penalties.

• Won $399M in new business.• Guided a large retail client to expand their cloud environment beyond the sole source of Amazon Web Services (AWS) to include IBM Cloud IaaS for $8M USD over 5.5 years. This was a key win for IBM Cloud since previously the client had rejected all IBM Cloud proposals.• Demonstrated and enabled a large retail client to manage their own IBM Cloud environment for the development of a new mobile application which led to $600K in revenue.• Won three year $100M contract with $27.6M of that going towards IBM Cloud over Azure.• Analyzed a Client’s midrange landscape which resulted in the client purchasing 12 Power8s for a TCV of $9M.

• Created server best practices and reference architectures that brought in $1.B in revenue.• Led eight Technical Health Checks (THC) globally to improve customer satisfaction and reduce crit-sits. On average this prevented 12 crit-sits and avoided $6M in support costs and penalties in total for all eight THCs.• Influenced the Asia Pacific region to virtualize midrange servers versus purchasing new hardware under the Hardware Resource Management (HRM) program which resulted in a cost avoidance of $137M

• Created a software solution that reduced labor-to-deliver which increased the team's speed in reviewing accounts (14 accounts per year reviewed prior to her solution versus 27 accounts reviewed per year month) which saved and avoided $252M in software licensing costs.

• Managed an annual budget of $2.5 million. Managed a staff of 20 whose expertise included network administration for both LAN and WAN, mainframe operations, and production control.