Global Client Manager with impressive ability to provide strategic consultation and guidance to meet the company’s objectives and simultaneously driving results for bottom-line profitability, maximizing client ROI and exceeding employee satisfaction. Highlights of skill set:•Provide strategic account management and relationship management for key global customers•Lead and develop global integrated strategic business plans •Ensure integration and synergy into client’s global travel, meetings and payments initiatives•Deliver high quality and innovative solutionsCore Competencies: •Project Management •Strategic Business Planning•Incentive Management•Business Intelligence •Diplomatic Challenger •Contract Management•Risk Management•Thought Leadership•Financial Acumen
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Sr. Stategic Partnerships ManagerExpedia Group Partnerships Jan 2022 - Sep 2024Seattle, Washington, United StatesGlobal Account Manager working closely with finance, controllership, settlement, compliance, legal and operations teams to ensure best in class partnership services in accordance with contractual commitments. Delivering multi-million dollar partnership settlements, identifying opportunities, risk, escalations and driving impactful change. -
Office CoordinatorCourt Appointed Special Advocates For Children Apr 2021 - Jan 2022Everett, Washington, United StatesProgram and general office coordinator including donor giving campaign planning, court case management, communications, newsletters, annual book drive, CASA volunteer recruitment processing and staff support.
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Americas Manager, Global Supplier PartnershipsAmerican Express Global Business Travel 2017 - 2020VirtualGlobal Revenue Optimization Manager.Create, train & implement supplier revenue strategies for optimal ROI.Optimize supplier content, sales & margins for existing & prospective client global programs.Revenue & incentive management.Coordinate joint supplier events & presentations -
Global Client Manager, Global Customer PartnershipsAmerican Express Global Business Travel 2004 - 2016VirtualManage and own global travel program strategy and execution, maintain client satisfaction, relationship, and financial profitabilityManage and develop team to ensure program successLiaison between Advisory Board and Technology teams to ensure expertise are effectively integrated Coordinate Corporate Social Responsibility initiatives and compliance Perform quarterly financial performance scorecards, financial reporting, and settlement reviewsOwn Six Sigma project improvement plansEnsure products and services to meet client goals & expectationsFunction as key point-of-contact for global travel leadership team & key stakeholders,
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National Account ManagerAmerican Express Business 1996 - 2003Phoenix, Arizona, United StatesManaged large market clients’ global corporate payments program strategy for PNWAchieved certification for Global Corporate Card, Meetings Card and Procurement Card management Compiled and analyzed global financial data to support program optimizationDeveloped and lead strategic business plan deploymentLeveraged contracts and risk management to ensure product fit and penetrationOwned overall program delivery, satisfaction, retention and profitability -
Account ExecutiveAmerican Express Business 1990 - 1996Phoenix, Arizona, United StatesManaged travel, corporate card and procurement payments for Fortune 500 global clients
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On-Site CoordinatorAmerican Express Travel Related Services Company, Inc. 1988 - 1990Los Angeles, California, United StatesManaged on-site travel desk and staff for downtown LA Law Firm
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Platinum Travel Services SupervisorAmerican Express Platinum Travel Service 1986 - 1988Phoenix, Arizona, United StatesManaged & developed consumer travel staff in 24/7 call center
Kim Gray Education Details
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Industrial Relations - Focus On Business Communications/Public Relations
Frequently Asked Questions about Kim Gray
What is Kim Gray's role at the current company?
Kim Gray's current role is Global Client Management / Project Management / Strategic Business Planning / Revenue & Incentive Management.
What schools did Kim Gray attend?
Kim Gray attended University Of North Carolina At Chapel Hill.
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Kim Gray
Talent & Enterprise Services - Grs Learning Svs. - Masurement/Evaluation & Operations At Liberty Mutual InsuranceCarmel, In1libertymutual.com
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