Support Primary Teacher in classroomEncourage independent learning Maintain a safe and healthy environment

Enhance our customer's experience at every touch point by creating individual moments. Support local schools and reading programs through our Indigo Love of Reading Program fund raising efforts.

Created & implemented a Conduct Risk program, resulting in reduced risk and establishing a standard leveraged across all Canadian Personal Banking Product teamsDeveloped, gained approval and produced a roadmap for the creation of a new in-house testing plan focused on covering highest areas of risksChaired a Women in Leadership Charitable Giving event that resulted in over 500 volunteer hours across Canada

Provided leadership and direction to support over 1100 Retail Branch Managers on all matters related to branch operations and complianceSupervised forward thinking strategic projects tied to improving overall operational processes, moving compliance results to 100% and creating capacity within the Branch Network through centralization of tasksMentored 5 Managers, guiding their career progression to Senior Manager  Led a team of key stakeholders to create centralization of mutual fund oversight for trade suitability resulting in 100% compliance rates

Educated customers on financial planning, borrowing and investing strategies achieving the highest level of customer satisfaction levels yearlyAwarded Champions Club status twice through achieving top quartile results in Volume Growth, Revenue, Positive Customer engagement and overall Sales Partnered on Community giving initiatives achieving the highest District result for United Way contributions Managed a third-party referral relationship to ensure compliant processes were established