Experienced Team Lead with a demonstrated history of working in the outsourcing/offshoring industry. Worked in different kinds of businesses such as customer email support, lead generation, quality review, etc. Skilled in Operations Management, Coaching, Quality Assurance, and Mentoring. Strong information technology professional who graduated with an Associate's Degree in Computer Systems Design and Programming from AMA Computer Learning Center and took up another short-term course of Accountancy for Non-Accountants in University of the Philippines.
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Co-OwnerLiempulutan By Mhg Jun 2023 - PresentBacoor, Calabarzon, Philippines
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FounderSquadmates Sep 2021 - PresentPhilippines -
Co-OwnerReppin' A Hooligan Print Hub Sep 2022 - Jun 2024Bacoor, Calabarzon, Philippines
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Team LeaderTaskus Nov 2014 - Oct 2021Region Iva - Calabarzon, PhilippinesTaskUs provides the people, process and technology that power the world’s most notable brands and disruptive companies. We are the leading provider of customer care and back office outsourcing to evolving businesses. Our unique focus on transformational growth scales support systems and increases our partners’ bottom lines. TaskUs has the best culture in the outsourcing industry because of our belief in always putting our teammates first. We are free from the burdens of on-premise… Show more TaskUs provides the people, process and technology that power the world’s most notable brands and disruptive companies. We are the leading provider of customer care and back office outsourcing to evolving businesses. Our unique focus on transformational growth scales support systems and increases our partners’ bottom lines. TaskUs has the best culture in the outsourcing industry because of our belief in always putting our teammates first. We are free from the burdens of on-premise legacy systems and old-fashion processes. The latest cloud technology makes the work we do seamless and our bottom-up management approach keeps us agile. Revolutionizing the customer experience begins at TaskUs. Show less -
Assistant Team LeaderTaskus Jun 2014 - Nov 2014Region Iva - Calabarzon, PhilippinesThe Assistant Team Leader(ATL) supports the TL for managing product knowledge, profitability, quality, and effectiveness of his/her team. His/her daily activities primarily focus on effectively leading and managing a team of advisors/teammates to meet company objectives in all areas of employee, client and shareholder satisfaction. This especially includes the developing the competencies of the advisors/teammates and ensuring that behaviours are in alignment with the site goals(including client… Show more The Assistant Team Leader(ATL) supports the TL for managing product knowledge, profitability, quality, and effectiveness of his/her team. His/her daily activities primarily focus on effectively leading and managing a team of advisors/teammates to meet company objectives in all areas of employee, client and shareholder satisfaction. This especially includes the developing the competencies of the advisors/teammates and ensuring that behaviours are in alignment with the site goals(including client requirements). Show less -
Research / Virtual AssistantTaskus Feb 2014 - Jun 2014Region Iva - Calabarzon, PhilippinesWorked in various projects like research, lead generation, blogging, video transcription, etc. for a number of different clients. -
Hotel Rate ShopperTaskus Feb 2013 - Jan 2014Region Iva - Calabarzon, PhilippinesSearching for hotel rates in different countries around the globe and updating it on our system/tool. -
Receipt TranscriptionistTaskus Jul 2012 - Feb 2013Region Iva - Calabarzon, PhilippinesTranscribing submitted data from our customers. -
Spare Part CustodianNxp Semiconductors Dec 2011 - Jun 2012Region Iva - Calabarzon, Philippines -
Service CrewThe Wendy'S Company Oct 2010 - Jul 2011Region Iva - Calabarzon, Philippines
Kim Alexandra Espinas Skills
Kim Alexandra Espinas Education Details
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Accountancy For Non-Accountants -
Computer Systems Design & Programming -
Victorious Christian Montessori College - BacoorHigh School
Frequently Asked Questions about Kim Alexandra Espinas
What company does Kim Alexandra Espinas work for?
Kim Alexandra Espinas works for Squadmates
What is Kim Alexandra Espinas's role at the current company?
Kim Alexandra Espinas's current role is Business Owner, Investor, Freelancer.
What schools did Kim Alexandra Espinas attend?
Kim Alexandra Espinas attended University Of The Philippines, Ama University, Victorious Christian Montessori College - Bacoor.
What are some of Kim Alexandra Espinas's interests?
Kim Alexandra Espinas has interest in Reading Books, Social Services, Children, Badminton, Travelling, Education, Environment, Various Group Activities, Trainings, Photography.
What skills is Kim Alexandra Espinas known for?
Kim Alexandra Espinas has skills like Call Centers, Management, Team Management, Customer Service, Bpo, Training, Coaching, Process Improvement, Leadership, Project Management, Project Coordination, Business Process Outsourcing.
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