Kim Alexandra Espinas

Kim Alexandra Espinas Email and Phone Number

Business Owner, Investor, Freelancer @ SquadMates
Kim Alexandra Espinas's Location
Calabarzon, Philippines, Philippines
About Kim Alexandra Espinas

Experienced Team Lead with a demonstrated history of working in the outsourcing/offshoring industry. Worked in different kinds of businesses such as customer email support, lead generation, quality review, etc. Skilled in Operations Management, Coaching, Quality Assurance, and Mentoring. Strong information technology professional who graduated with an Associate's Degree in Computer Systems Design and Programming from AMA Computer Learning Center and took up another short-term course of Accountancy for Non-Accountants in University of the Philippines.

Kim Alexandra Espinas's Current Company Details
SquadMates

Squadmates

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Business Owner, Investor, Freelancer
Kim Alexandra Espinas Work Experience Details
  • Liempulutan By Mhg
    Co-Owner
    Liempulutan By Mhg Jun 2023 - Present
    Bacoor, Calabarzon, Philippines
  • Squadmates
    Founder
    Squadmates Sep 2021 - Present
    Philippines
  • Reppin' A Hooligan Print Hub
    Co-Owner
    Reppin' A Hooligan Print Hub Sep 2022 - Jun 2024
    Bacoor, Calabarzon, Philippines
  • Taskus
    Team Leader
    Taskus Nov 2014 - Oct 2021
    Region Iva - Calabarzon, Philippines
    TaskUs provides the people, process and technology that power the world’s most notable brands and disruptive companies. We are the leading provider of customer care and back office outsourcing to evolving businesses. Our unique focus on transformational growth scales support systems and increases our partners’ bottom lines. TaskUs has the best culture in the outsourcing industry because of our belief in always putting our teammates first. We are free from the burdens of on-premise… Show more TaskUs provides the people, process and technology that power the world’s most notable brands and disruptive companies. We are the leading provider of customer care and back office outsourcing to evolving businesses. Our unique focus on transformational growth scales support systems and increases our partners’ bottom lines. TaskUs has the best culture in the outsourcing industry because of our belief in always putting our teammates first. We are free from the burdens of on-premise legacy systems and old-fashion processes. The latest cloud technology makes the work we do seamless and our bottom-up management approach keeps us agile. Revolutionizing the customer experience begins at TaskUs. Show less
  • Taskus
    Assistant Team Leader
    Taskus Jun 2014 - Nov 2014
    Region Iva - Calabarzon, Philippines
    The Assistant Team Leader(ATL) supports the TL for managing product knowledge, profitability, quality, and effectiveness of his/her team. His/her daily activities primarily focus on effectively leading and managing a team of advisors/teammates to meet company objectives in all areas of employee, client and shareholder satisfaction. This especially includes the developing the competencies of the advisors/teammates and ensuring that behaviours are in alignment with the site goals(including client… Show more The Assistant Team Leader(ATL) supports the TL for managing product knowledge, profitability, quality, and effectiveness of his/her team. His/her daily activities primarily focus on effectively leading and managing a team of advisors/teammates to meet company objectives in all areas of employee, client and shareholder satisfaction. This especially includes the developing the competencies of the advisors/teammates and ensuring that behaviours are in alignment with the site goals(including client requirements). Show less
  • Taskus
    Research / Virtual Assistant
    Taskus Feb 2014 - Jun 2014
    Region Iva - Calabarzon, Philippines
    Worked in various projects like research, lead generation, blogging, video transcription, etc. for a number of different clients.
  • Taskus
    Hotel Rate Shopper
    Taskus Feb 2013 - Jan 2014
    Region Iva - Calabarzon, Philippines
    Searching for hotel rates in different countries around the globe and updating it on our system/tool.
  • Taskus
    Receipt Transcriptionist
    Taskus Jul 2012 - Feb 2013
    Region Iva - Calabarzon, Philippines
    Transcribing submitted data from our customers.
  • Nxp Semiconductors
    Spare Part Custodian
    Nxp Semiconductors Dec 2011 - Jun 2012
    Region Iva - Calabarzon, Philippines
  • The Wendy'S Company
    Service Crew
    The Wendy'S Company Oct 2010 - Jul 2011
    Region Iva - Calabarzon, Philippines

Kim Alexandra Espinas Skills

Call Centers Management Team Management Customer Service Bpo Training Coaching Process Improvement Leadership Project Management Project Coordination Business Process Outsourcing Operations Management Performance Management Performance Reporting Team Leadership Data Entry Business Development Lead Generation Customer Experience Mentoring Blog Marketing Quality Assurance Contact Centers Microsoft Office

Kim Alexandra Espinas Education Details

Frequently Asked Questions about Kim Alexandra Espinas

What company does Kim Alexandra Espinas work for?

Kim Alexandra Espinas works for Squadmates

What is Kim Alexandra Espinas's role at the current company?

Kim Alexandra Espinas's current role is Business Owner, Investor, Freelancer.

What schools did Kim Alexandra Espinas attend?

Kim Alexandra Espinas attended University Of The Philippines, Ama University, Victorious Christian Montessori College - Bacoor.

What are some of Kim Alexandra Espinas's interests?

Kim Alexandra Espinas has interest in Reading Books, Social Services, Children, Badminton, Travelling, Education, Environment, Various Group Activities, Trainings, Photography.

What skills is Kim Alexandra Espinas known for?

Kim Alexandra Espinas has skills like Call Centers, Management, Team Management, Customer Service, Bpo, Training, Coaching, Process Improvement, Leadership, Project Management, Project Coordination, Business Process Outsourcing.

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