• Inbound calls customer service representative helping customers with Auto insurance needs while utilizing guidelines continuously. • Handle and defuse challenging calls utilizing my years of experience in both customer service and management roles. • Active and engaging team member while providing support to colleagues on a daily basis. • Follow all compliance regulations while assisting customers with their needs.• Rising Star

As the Assistant Center Manager I am responsible for training and developing my personal bankers and customer service representatives. Along with training I assist the branch manager with the daily operational tasks.

Currently working as an underwriter for personal loans as well as handle collections. I have many administrative duties as well such as updating insurances and managing a cash drawer.

Outside Sales, 3 Step Interviewing, Office work, Administrative duties, ran morning meetings, and managed a group of people up to 8.

Same job duties as DePere Concepts.