Provide administrative and technical support to the Superintendent of the Minnesota State Academies and to the MSA Governing Board. Coordinate all Board communications with the Governor’s Office, Secretary of State, and other state agencies and the general public. Serve as the administrative liaison between the MSA superintendent and internal/external stakeholders (i.e. legislators, other state agencies, media, parents, Academies staff, and community leaders.) Coordinate information sharing with legislators, commissioners, and other state leaders to advance legislation. Perform research, gather information, coordinate content development and materials for public postings. Plan and coordinate internal and external events.

Coordinate internal and external communication, including electronic communications, social media, websites, publications, informational materials and community relations according to the Academies' strategic plan. Oversee community engagement events and develop opportunities for community engagement.

Facilitated lab activities for third-year ASL college students, in collaboration with professors for ASL 3110 (ASL 5) and ASL 3120 (ASL 6). Develop, plan and implement weekly lesson plans for lab activities adhering to university curriculum.

Internship serving as a library technician, performing a variety of duties including circulation, maintenance of periodicals and collections in a specialized library setting. Implemented the ResourceMate circulation software program and assisted in the digitalization of historical documents and materials.

Oversaw all outreach and community engagement efforts for Project Endeavor, a $14.9 million sustainable broadband grant awarded by the National Telecommunications and Information Act. Supervised a nationwide team of nine outreach specialists. Developed the marketing/outreach strategy plan for the duration of the grant. Determined and identified outreach venues (such as tradeshows, conferences and community events).

Coordinated all sponsorship activities and special events for the company, including community events, town hall meetings and other vehicles for exchanging information with the deaf and hard of hearing population. Acted as the designated point of contact for all marketing events, including conference, tradeshow planning and budget management. Determined resources, distribution and collection of promotional and printed materials used to facilitate CSD’s presence at various events across the country. Collaborated with other members of the marketing team to develop copy for various marketing projects, such as company marketing literature, company annual report and other CSD publications. Assisted with strategic planning for large-scale projects.

Worked closely with CEO for all communications with staff and community, including interoffice memos, in-house publications, press releases and formal documents. Collaborated with CEO and various divisions in coordinating company sponsorship program. Developed and wrote articles, corporate reports, editorials, reviews, and other materials. Drafted correspondence to the public, agencies, government entities, internal departments and individual employees. Led the execution of initiatives and directed special projects in a cross-departmental team environment. Maintained the CEO’s calendar.

Ensured compliance with state, federal and private agency regulations, policies, and contractual obligations. Reviewed and analyzed department service reports. Compiled annual statistical information and coordinated the company annual report. Managed the company’s record management and retention program. Compiled safety inspection report statistics. Conferred with division officers to ensure compliance with policies, procedures, and practices. Coordinated focus groups at a national conference. Served on various task forces and special events committees.

Developed public relations materials for all departments. Coordinated, developed, designed, and published annual reports. Wrote articles for company publication, CSD Spectrum. Design and layout editor for employee newsletter, Horizons.

Developed educational and training benefits materials for employees. Coordinated and resolved various benefits for employees, such as enrollments and terminations of benefits. Created and provided benefits presentations. Ensured compliance with COBRA regulations on employee health insurance and ERISA regulations for employee retirement pension plan. Provided monthly statistical reports.

Supervised employment services program for southwestern Iowa. Presented program and general deaf awareness information at area schools, universities, agencies and places of employment. Identified job placement opportunities for deaf and hard of hearing individuals. Coordinated with the Iowa Division of Vocational Rehabilitation Services in providing supported employment for consumers. Created site-focused sign language classes. Collaborated with employers and agencies to develop a consumer support network. Documented monthly program data. Established and directed the first two annual “Deaf Awareness Day” events.

Assigned and delegated work flow to a team of 6 data processors. Processed credit card equipment applications for merchants nationwide.