Assisted project managers with coordinating jobs, handled incoming service requests & provided professional customer service. Scheduled technicians for jobs, service calls & managed technician notifications. Created work orders, invoices, purchase orders & documented job warranties. Assisted with collections and setting up new customers. Licensed Illinois Notary. Worked as a team member to create a positive & professional work environment.

Owner/ Operator & Office manager of successful HVAC company specializing in residential & light commercial heating, cooling, radiant and ventilation service and installation. Facilitate professional business and office operation, supervision of 4-8 employees and service technicians, manage daily business and customer service requests, scheduling of service and installations and responsible for payroll, collections, bank deposits , waivers, certificates of insurance, permits, estimates, invoicing, equipment orders, registrations and warranties. Licensed Notary, proficient in Quickbooks and Microsoft Office.