Kim Brenner Email and Phone Number

• Manage and support a portfolio of 800+ clients, while providing significant growth to company database and focus on client acquisition, engagement, and retention• Attend nationwide customer meetings to ensure proper installation and customer satisfaction• Plan and execute marketing strategy for client-facing tradeshows, inclusive of booth design and collateral, resulting in new customer leads• Prepare and present sales pitches to key stakeholders, serve as primary contact regarding contract negotiation and onboarding• Track and maintain inventory of 50+ products within office and three warehouses• Lead ongoing research for new market trends and opportunities to identify new revenue streams and increase brand awareness• Oversee all shipping logistics, inclusive of international exports and imports• Cross-functionally collaborate with industry leaders, researchers, and product engineers to develop product and marketing strategy• Responsible for development and execution of digital and social media marketing strategy, ensuring brand alignment and analytical tactics to achieve success• Utilize online advertising platforms, such as Google AdWords and Facebook Ads to plan and executive internal advertising campaigns• Measure project outcomes, including leads, engagement, and ROI

• Initiated and sustained communication between lenders, borrowers, and vendors to schedule appraisal appointments in an effort to minimize report turnaround times and additional KPIs• Worked in a team environment to manage and oversee pipeline of residential valuation orders for fulfillment with defined timeframes• Provided outstanding customer service through emails and phone calls• Maintained positive relationships with loan officers and appraisers• Served as liaison between management and loan officers to focus on delivery of expedited valuation ordersFormally known as Equifax Settlement Services and Solutionstar Settlement Services

• Engaged conversations with customers to promote sales• Maintained a clean department by folding and placing clothing back in the correct areas• Recommended different products and information to customers in each department