Kim Briggs Email & Phone Number

Texas, United States

Weatherford, Texas, United States

Professional Real Estate Agent

Irvine, Ca

Spearheaded all aspects of daily operations and the advancement of the organization’s mission, to include defining business plan and operational policies/procedures, team building/management, P&L management, operational and financial performance, and the establishment of short and long-term business, sales and marketing strategies to ensure operational stability and drive marketplace positioning/competitiveness, while directly impacting sales, service delivery and profitability.• Managed the interviewing, hiring, training, performance, evaluation and termination of management and staff at all levels of the organization; completely rebuilt management and staff teams from the ground up.• Oversaw all expenses, budgets, building maintenance/remodeling, sales and the planning/coordination of events, to include planning, vendors and sponsor companies.• Partnered in conceptualizing, designing, and developing high-impact sales and marketing materials to bolster awareness and enhance revenues.• Increased overall floor traffic by 125% and substantially grew profits in all departments; motorcycles sales, service, parts and general merchandise.• Collaborated in the development of marketing and social media strategy; increased social media presence and followers for Facebook, Instagram and Twitter, while improving Google and Yelp ratings.o Won National Ride 365 H.O.G. Challenge; ranked #1 in the nation and #1 in the Western Marketo Raised over $75K for Injured Warrior Ride (IWAR) serving injured veteranso Led the remodeling of showroom for better traffic flow and inventory layouto Completed Electric Vehicle Readiness Program for the release of the new electric motorcycle, Live Wire

Dallas/Fort Worth Area

Directed all aspects of daily operations, to include P&L, strategy development and planning, multimillion-dollar sales and business development, new product rollout, service/product management, and the building, training and performance of a 45 to 65-person team. Drove the advancement of the organization’s mission, defined business plans and operational policies/procedures, established long-term business, and promoted revenue, profitability and growth, while reviewing and approving all merchandise, parts and motorcycle purchasing orders, expenses and multiple budgets.• Created, implemented and monitored sales and programs designed to drive productivity and exceed established key performance indicators; promoted service, product, market and brand growth/development.• Developed and implemented plans for turnaround efforts, sales/business development, sales processes, and staff development/performance designed to accommodate growth objectives.• Managed the workflow of staff, while strategically driving daily business and service process improvement spanning all areas of operations, sales, servicing, productivity, QA and customer service management.• Established sales objectives by forecasting and developing weekly, monthly and annual sales quotas; projected expected sales volume and profit, while improving profit margins, business development and retention.• Initiated and oversaw the execution of business restructuring plans, including pricing, customer service and sales methodologies, implementation of policies and procedures, and P&L growth.• Managed the interviewing, hiring, training, performance, evaluation and coaching of staff at all levels.

• Maximized revenues via the development and implementation of high impact sales, marketing and promotional plans focused on driving awareness and increasing market share.• Developed, led and implemented strategic and tactical objectives supporting business goals, budgets and customer service initiatives; held all staff accountable for meeting/exceeding operational, service and sales goals.• Drove staff productivity, performance and commitment by reviewing goals and achievements, providing feedback to praise high performers, and counseling/retraining poor performers.• Participated in performance group meetings and oversaw the facilitation of all weekly manager meetings; reviewed and analyzed performance, sales and financial reports.• Served as the manager/director of the local H.O.G. (Harley Owners Group) Chapter; one of the largest in the U.S. with up to 1000 members; featured in Harley Davidson Motor Company Training Video for chapter.o Won Gold Bar & Shield Award (2010, 2013) and Platinum Bar & Shield Award (2011, 2012)o Co-created video for Breast Cancer Awareness with Harley-Davidson Motor Companyo Created/launched the World Vison Water for Life Ride to build water wells in Africa (5 consecutive years)o Sponsored, planned and coordinated the annual Texas State H.O.G. rally with over 4000 attendees

Irving, Texas

Trained massage therapists in all spa services. Responsible for 5 diamond customer service standards testing and training. Performed spa services including massage, wraps and wet room scrubs.

Thousand Oaks, California

Medical records retrieval company supporting multiple insurance companies. Responsible for secure retrieval and delivery of patient records between physicians and insurance company.

Santa Monica, California

Managed program schedules and instructor assignments. Set up clinical expectations of student therapists to meet California licensing requirements. Trained students in various therapy techniques and business practices. Ensured all state licensing requirements were up to date for business. Reported directly to owner on business profits and losses.

Westlake Village, California

Responsible for all administrative operations including payroll, scheduling, billing, ordering, hiring, warehouse inventory and maintenance of supplies, phones, filing and customer service. Set up health screenings for company events and trade shows including blood pressure screening, PSA screenings, cholesterol screening and osteoporosis screenings. Coordinators with nursing staff for flu shots seasonally. Key holder with open/close responsibilities.

Bachelor Of Science - Bs, Special Education And Teaching

Activities and Societies: Kappa Delta Sorority

Pre-Medicine/Pre-Medical Studies