Kim Brinker Email & Phone Number

Kim Brinker is a Director at Scholarship America. They possess expertise in volunteer management, nonprofits, program development, customer service, strategic planning and 10 more skills. Colleagues describe them as "I had the pleasure of working with Kim for over 5 years when she took the new role of Director of Operational Excellence on my Senior Operations Leadership team supporting ~140 Operations staff. Kim designed a new operations capacity plan and regular cadence of partnership and transparency with operations and cross-functional team members to improve estimates that helped create reasonable workloads, forecast work and identify key areas for process improvement to limit costs. Kim also created key operational metrics dashboards using business intelligence Power BI tools that facilitated empowerment and accountability for improving key service metrics. Kim’s success is driven by many strengths including: * Attention to detail * Analytical skills * Strong EQ * Ability to listen and ask good questions * Great capacity to seek and incorporate feedback Kim’s efforts contributed to a transformational increase in employee engagement leading to recognition as a Star Tribune Top Workplace and were impactful for successfully completing an historic, high stakes mission-critical platform build and migration. These achievements allowed us to deliver on strategic business results that help ~1400 customers provide ~$200M to ~100k students annually so they can achieve their educational dreams. It has been a joy to serve with Kim."

Listed skills include Volunteer Management, Nonprofits, Program Development, Customer Service, and 11 others.

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  Director

  Scholarship America