Surface, Surface Accessories, PC AccessoriesLaunched Surface at new retailers, Surface 2 & 3, Surface Pro 2, 3 & 4 and Surface Book

Marketing Channel Manager for Training & CommunicationsManaged Microsoft funded resources working on-site at U.S. Distribution & LAR accounts. Designed and implemented Microsoft Hardware specialist program (defined roles, success metrics and training curriculum). • Managed the Microsoft Hardware Specialist Program - increased revenues up to 35% and market share by 3-5points at some accounts. Program was the foundation for the Hardware Business Group’s WW Jumpstart Heads Program.• Successfully planned, executed, managed and monitored quarterly training and communication programs for five core accounts. Curriculum balanced focus of the Hardware Business Group, Category, Sales teams and accounts.• Drove on-site specialists to increase Microsoft Hardware awareness through focused trainings and events. Over 100 training/awareness events planned and executed for FY10 reaching over 5000 call center reps.• Identified opportunities in B2B channel and developed a plan to provide additional training with no increased costs. • Conducted audits to improve online presence and strategy. Drove cross-group collaboration between MS and Web Collage to implement best-in-class online demos and site content.• Created & communicated collateral, sales/segmented sell sheets, and high-impact tools evangelizing MS Hardware.• Driving launch of the Microsoft Hardware “For Business” line of products into the Distribution and B2B channels. This includes developing end-of-life strategy for MS Hardware Multipacks, forecasting/inventory projections, developing account pitches and creating a training and communication launch plan