Providing generalist HR support to the Leeds Head Office (circa 600 employees) working in a fast paced and dynamic environment. Areas of specialism include Recruitment, Employee Relations, Learning and Development, Engagement, Restructures, Reward and Managing Relationships

Managing end to end recruitment process for Customer Care department. Providing generalist HR support and advice to the Leeds site.

Recruiting for Graduate Schemes acoss Finance, IT, Property, Technical, Manufacturing, Supply Chain, Logistics, Marketing, Buying, Group Wide

Responsible for recruiting sales advisors across Yorkshire for teams of up to 20.Co-ordination and running assessment days.Conducting face to face and telephone interviews.Writing new recruitment material - competancy interviews, telephone screening interviews, role plays, computer literacy testsProviding candidate feedback. Organising and running recruitment fairs.Working closely with recruitment agencies to ensure recruitment needs are met within budget constraints.Advertising roles online, newspaper and radio advertising, referral schemes, jobs fairs, recruitment agencies

Recruiting customer service advisors across 4 large call centres.Face to face and telephone interviews.Offers of employment and reference requestsProviding candidate feedbackAdministrating the referral schemeDisciplinary and grievance note taking6 month secondment - Recruitment manager:Responsible for co-ordinating recruitment needs of retail stores for a large scale take-over within a tight deadline. Training new managers on recruitment processes.3 month secondment - HR AssistantResponsible for co-ordination of Trainee Manager Programme.Co-ordinating feedback sessions, workshops, milestone reviews and assessments; arranging training courses.First point of contact for trainee managers