Accomplishments: Freed company owner to have more time to prepare for claimants’ hearing and handle business matters. Responsibilities: ▪ Requested medical records for claimants’ files via e-fax and mail ▪ Kept directory of Social Security office contact information up-to-date.

*Position held in a full-time capacity from 02/06-09/08, from 01/09-06/09 position was held in a part-time capacity.*Accomplishments: Implemented changes and ideas to save money on office supplies. Assembled a step-by-step “Disbursement Training Manual” to serve as a quick reference tool and to aid in learning and training others for job responsibilities. Responsibilities: ▪ Sorted and disbursed real estate loan documents and monies after closings.▪ Promptly sent deeds to public record, input tracking and recording data into software system and mailed original deeds. ▪ Directly addressed post-closing requests via phone, fax, and email. ▪ Proofed and audited over 200 files for errors in order to save my employer money and legal liability.

*Position was held on an as-needed basis from 01/08-02/08 & 09/08-12/08.*Accomplishments: Helped office manager to stay more organized. Responsibilities: ▪ Assisting office manager in keeping up with daily and back-dated filing, inputing, reconciling and payment of invoices.

Accomplishments: Created filing system for company manager to utilize in order to save time.Responsibilities: ▪ Organized company receipts and invoices. ▪ Created Excel spreadsheets itemizing yearly sales and expenses for tax reporting purposes.

Accomplishments: Improved my sales technique.Responsibilities: ▪ Handled 60-80 leasing inquiries for apartment communities throughout the U.S.▪ Provided sales and leasing information via phone, fax and email. ▪ Obtained demographic information to more effectively market to individual needs and wants.

Accomplishments: Enhanced telephone communication skills.Responsibilities: ▪ Accepted 80-150 UPS customer calls per day. ▪ Provided up-to-date tracking information. ▪ Addressed customer questions and concerns by clarifying shipping procedures and following through with service requests.