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Confirms all closing documents are signed and dated properlyClear all post-closing conditionsFollow up with applicable parties on any incorrect or missing documentsCommunicates with branch and other departments on status of follow upsCure all post-closing and suspense items as well as communicate with post-post Closing/insuring departments on statusBank and service all assigned loansStack and scan final closing documents into LOSReview scans for accuracyMaintain acceptable timelines and FQC score for post- closing activitiesReview Loan Approval conditions report b-weekly and maintain current comments regarding follow up documentationResponsible for submitting all MCC packages to the applicable entity for purchase

Overseeing hospital operationsSupervise both front staff and techniciansEmployee schedulingMonitor customer service and satisfactionHandle client complaints and issuesHuman Resources; Interviews, hiring, training, reviews and evaluations of staffAssist where needed, Reception: phones, triage phone calls, appointment scheduling, check in clients, prescriptions, discharge of patients, client education.Technician, take rooms for evaluation of patients, blood work, blood draws, Abaxis and Idexx machines, oversee surgical technicians, Assist in medical procedures, preparation of vaccinationsMonitor efficient clinic flowKnowledge of payment plans and Care Credit when appropriateProcess payments, returns, client account adjustmentsMaintain proper documentation in electronic medical recordsMaintain current pricing in veterinary softwareOrdering of supplies, maintenance of drug log, MSDS catalog and proper employee safety specificationsAccounts receivableVender contact

Maintained documents and patient chartsVeterinarian and employee schedulesScheduling of appointments and surgeriesHandling of correspondence and human resourcesAccounts receivable and payables, employee payrollPurchasing and supply ordersAssisted veterinarians in medical procedures, preparing vaccinations, taking vital signsInvoicing, statements and estimatesPhones and filingMaintaining a consistent flow between the front of the clinic, into the treatment rooms and then back into the treatment areas so that appointments ran as scheduledTrained, supervises and assists the receptionists in their performance of a variety of administrative and public relations and client education duties which facilitate the work of the employees who directly or indirectly provide patient care.Ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.Provide guidance and direction to subordinates, including setting performance standards and monitoring performance. Direct on the job training.Conducted timely performance evaluations, mediate interpersonal problems and address concerns from Technicians and Exam Room Assistants.

Answers phones, files documents, arranges transportation and assists with physician appointments for patientsVerifies patient insurance, obtains authorizations, forwards forms to corporate, completes change requisitions and treatment logsMaintains and updates CIS, Report cards and other reports, prepares charts and consents on all new admissionsAccurate accounting of all stock items, proactively monitors and provides information for ordering suppliesCompletes purchase orders and authorizes purchases, prepares monthly inventory supplies and receives shipmentsMaintains accurate billing/receiving and retains all incoming invoicesDemonstrates the ability to transfer skill set to other clinicsScheduling of meetings

Reviews vaccination records and prepared vaccines according to vaccine protocolAssisted veterinarian in medical procedures using proper restraintTake vital signs of animals including temperature, pulse and respirationComplete ear cleanings and nail trimsPerform other duties as assignedPrepare records, consent forms and admit patientsPresent invoices, receive payment and prepared estimatesHandled phones, scheduled appointments and surgeries, greeted clients in a friendly manorMaintain health certificate and rabies certificate files, properly invoice prescriptions and pet foods, file records and update client/patient filesPerform opening and closing procedures

Performed daily office functions, including phones, email, data entry, customer service, and meeting schedulingProduced and maintained purchase order summaries, tracking, and warehouse shipping transactionsResponsible for pricing and production information, presentations of new products and sales analysisResponsible for employee scheduling and management (10-15 employees), payroll, AR/APHandled manufacturing purchases in China, Korea and Thailand.Product inspections and freight scheduling

Utilized SAP: data entry, order processing, shipping and tracking of hospitality and commercial productsProduct knowledge of hospitality and commercial itemsProcessing of return authorizationsHandled international sales to South America, Saudi Arabia and European countries

Twenty-five years small animal and equine experienceFormer member of AQHA, IHSA, USET and current member of PTHA, NEPTHATraining of equines from foals to adulthood; also dealt with behavioral issuesManagement and supervision from five (5) to ten (10) employees, maintaining the lowest turnover rate, scheduling and payrollScheduling and shipping/receiving of mares in foal, yearling stock and three/four years olds in trainingMaintained feeding schedules of 15-35 head of horses, medications, supplements, vaccinations and farrierMaintaining quarterly and monthly worksheetsYearly presentations to corporate department heads for fundingScheduling and running of horse shows, both rated and non-rated of all disciplines, including benefit shows for cancer and 911.Maintained, taught riding academy beginner to advanced in all disciplines, including halter and trail class training for both breed shows, non-rated and rated shows.Specialized in Eventing and jumpers

Interacted with supervisors and military personal in ten different departments of the United States Coast GuardReceived outstanding evaluations from two supervisors over a five-year periodScheduled recruits for MEPS testing (Military Entrance Processing Services) for entry into the militaryCoordinated business trips and meeting arrangementsMaintained office supplies