Responsible for Key Accounts management and development within U.S. and International network.

Responsible for primary National Account development and integration with U.S. and International Franchise network. Leader in contract negotiation, program compliance, reporting and strategic account management. Maintain critical relationships with Key Client Executives, Serpvoro Corporate Stakeholders, Franchise Directors, Trainers, and Owners. Lead internal teams to exceed Service Level Agreements, and introduce new service offerings that grow revenue and profit levels.

Contribute the growth in logistics revenue and assist in operations

Responsible for 3PL business development, sales, and daily operations. Responsible for tactical and strategic planning for market growth as well as carrier and distribution network development. Primary services were 3rd party non-asset cargo transportation (Truck load, Less that Truck load, Intermodal Rail, Expedited air/ground) warehousing, and integrated distribution transportation solutions.

Responsible for field regional management of 9 service center’s operations, sales, human resources and customer service, with goals for revenue growth, productivity, profit levels, safety and claims. Employee staffing included 9 service center managers, 16 account executives, and 28 front line supervisors. Revenue budget 51 million dollars based on an 8.5% increase

Plan, implement, direct and control development of FedEx Express truck operations to include truck/air integrated linehaul and shuttle movements, surface contract transportation and best practices for freight. Responsible for regional AGFS operating plans, corporate interface for equipment, facilities, reporting, IT systems, and the basic logistics for shipment flow. 28 Engineers and analysts, 2 managers