Kim Johnston Email and Phone Number
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Proactive Business Analyst with expertise in requirements gathering, user acceptance testing, training, collaborative communication, and building relationships with cross-functional teams. Innovates creative solutions that streamline business workflows while maximizing efficiencies and budget dollars. Customer service leader who champions excellence in service by proactively identifying customer needs.
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Business AnalystAmerican College Of RadiologyTexas, United States -
Senior Business AnalystIcf Jul 2024 - PresentReston, Virginia, Us -
Business AnalystSignature Consultants Mar 2023 - PresentFort Lauderdale, Fl, Us• Provided business analyst skills to progress the client’s project of completing Drug Supply Chain Security Act (DSCSA) requirements.• Onboarded vendors via surveys and email communication• Documented business rule for EPCIS 1.2 files• Worked with cross-functional teams to ensure that multiple systems from inventory to warehouse management systems were in alignment for upcoming requirements• Documented tracing software requirements and user guides• Documented vendor GLNs and GTINs. Maintaining those records in a database to be imported to various systems• Documented business process flows for all systems involvedo Highlighted exceptions and outcomes along this process map Created communication templates of exceptions Created and documented concrete resolutions to exceptions• Worked extensively with vendors to obtain successful test files and promote to production• Worked with EDI department to train on new file formats, processes, exceptions, and resolutions• Collected and documented system needs to meet the Food Safety Modernization Act (FSMA) requirements -
Business AnalystAmerican College Of Radiology Sep 2020 - Mar 2023Reston, Virginia, Us• Established a relationship and regained the stakeholders’ trust with regards to IT• Researched and gave the executive committee 2 vetted Companies with whom to provide a new Clinical Trial System on a Salesforce platform that would incorporate any type of research project, including registries. o One of those companies were chosen and is now successfully wrapping up requirements and moving on to configuration • Gathered requirements for a new Clinical Trial system that merged 2 platforms and integrated 5 systems o Requirements were obtained from a cross-functional staff and many different Directors of Clinical Research that included NCI, Foundation, and Industrial Studies.• Acted as interim PM from December 2020 until July 2022 when the PM was hired.• Onboarded new PM• Managed a successful Okta integration with 5 portals and implemented 2 factor authentication.o Documented User Storieso Wrote Test Scriptso Provided GCP Documentationo Tested for our internal team before handing off for UAT
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Senior It Business AnalystQuest Diagnostics Oct 2004 - May 2020Secaucus, Nj, Us Built strong internal and external professional relationships with key stakeholders to help bridge the gap between end-users and the Information Technology team Strengthened user experience by establishing excellence in service to communicate and negotiate winning solutions with the customer voice in mind Partnered with cross-functional teams and fostered collaborative communication to drive business objectives that saved time and money for the Quest organization Innovated new methods and process improvements for streamlining business workflow and creating profitability and growth for internal and external customers Analyzed root causes for business problems and architected multiple solution options to present to key stakeholders and move forward with a strategy that resulted in viable long-term resolutions Tested and retested system design, functionality, and information accuracy to identify areas for improvement, request changes and suggest upgrades in anticipation of the customer needs Created Standard Operating Procedures (SOPs) by researching industry best practices; created business documents and procedures to streamline workflow and implement consistency in documentation Designed and implemented creative training strategies that advocated for the needs of end-users and ensure all tools and resources were made available and easily accessed Facilitated new employee training and mentoring through communicating and ensuring understanding of standards, expectations, and operating procedures -
Quality Assurance ManagerGhn Online Aug 2001 - Oct 2004As an account manager, I provided training and support for all medical billing needs.I managed payor requirements and created business rules to ensure are edited before sending to the payor for a clean claim submission.Extensive work with HCFA 1500 and UB-04 including As an account manager, I provided training and support for all medical billing needs.I managed payor requirements and created business rules to ensure are edited before sending to the payor for a clean claim submission.Extensive work with HCFA 1500 and UB-04 including EDI Transactions. I mapped propriety and ANSI formats.As a Quality Assurance Manager, I tested the website functionality and payor requirements/edits as well as tested and implemented HIPAA compliant 835/837 transactions. I mapped propriety and ANSI formats.As a Quality Assurance Manager, I tested the website functionality and payor requirements/edits as well as tested and implemented HIPAA compliant 835/837 transaction system. -
Quality Assurance SpecialistClaimsnet.Com Feb 1998 - Jul 2001UsI served as first, second, and third-level support.I mapped data from a print image to the technical specifications of the clearinghouse or payor where the claim was being submitted.I managed payor requirements and created business rules to ensure claimswere edited before sending to the payor for a clean claimsubmission.I then served as a Quality Assurance Specialist. In this role, I tested the website functionality and payor requirements/edits. -
Certified Pharmacy Technician & Medical Billing DirectorCareline Jun 1994 - Jan 1998I initially served as a Certified Pharmacy Tech.Processed all prescriptions and contacted physician offices forefill approvals.Ordered and maintained all inventory for the pharmacy/infusionclinic.I then served as the Billing Manager.Completed prior authorizations and negotiated fees for servicecase managers.Processed all billing for medical claims.
Kim Johnston Skills
Kim Johnston Education Details
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Western Governors UniversityHealth/Health Care Administration/Management
Frequently Asked Questions about Kim Johnston
What company does Kim Johnston work for?
Kim Johnston works for American College Of Radiology
What is Kim Johnston's role at the current company?
Kim Johnston's current role is Business Analyst.
What is Kim Johnston's email address?
Kim Johnston's email address is jo****@****ics.com
What is Kim Johnston's direct phone number?
Kim Johnston's direct phone number is (713)-791*****
What schools did Kim Johnston attend?
Kim Johnston attended Western Governors University.
What skills is Kim Johnston known for?
Kim Johnston has skills like Software Documentation, Cognos, Business Intelligence, Sdlc, Healthcare Information Technology, Process Improvement, Requirements Analysis, Data Warehousing, Visio, Systems Analysis, Etl, Sharepoint.
Who are Kim Johnston's colleagues?
Kim Johnston's colleagues are Casey Urban, Deepak K V, Larry Washburn, Kathryn Winter, Melissa French, Kelly Cranmer, Diane Hayek.
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