Kim Dancer Email & Phone Number

Kansas City, Missouri Area

Responsible for leading performance/load testing projects and manual / functional tests of FRB web sites, applications and business processes; and providing direction and technical support to testing staff.

Currently Located In Kansas City, Mo As A Consultant To The Usda Fsa

Responsible for leading performance/load testing projects (load, volume and stress tests of USDA Farm Service Agency (FSA) business applications, and manual / functional tests of FSA business processes); and providing direction and technical support to testing staff. Assess, recommend and execute testing methodologies and procedures, including starting up the test lab from concept and managing the operations and application of the test lab day to day. Develop and initiate supporting documentation and best practices. In addition, provide training to STL staff on use of automated tools, load / volume testing methodologies and test development.Expert in delivering test solutions that support how the application performs under load / volume, encompassing end to end system performance operability; Expert in the application and execution of test automation tools.Routinely lead test meetings and discussions with interfacing departments and teams to facilitate identifying test objectives, test design to meet objectives and reporting on test results to stakeholders and application management teams.My role as STL technical lead affords many opportunities to forge team relationships both internally and across departments and disciplines. Communication is vital in guaranteeing the STL team and I are able to successfully deliver meaningful and value driven test results and ultimately achieve our customer’s satisfaction. My responsibilities as senior test engineer allow me to exercise my skills as an automation test specialist. I’m detail oriented in my approach to test design and execution and am able to draw upon my career experience in system support and production management to solve problems and deliver tests that meet client expectations and accomplish project objectives.

Kansas City, Missouri Area

As lead performance tester for the Farm Service Agency (FSA) Testing and Certification Office (TCO) am expert in the delivery of test solutions that support load / volume testing of FSA web applications and business processes.Experienced in the use of test automation tools (IBM Rational Test Studio) in the design, development and execution of performance tests.Trained TCO test analysts on the application of test tools to support performance testing of FSA web applications. Developed Load Test Process Guide and associated documentation to support custom test suites, troubleshooting test environment and various technical notes on the development of customized automated test scripts and test data sets.Administrative support of test environment, including test repository, vendor product upgrades, end user support of defect tracking system and technical support of certification / functional test tool.

Kansas City, Missouri Area

Performance monitoring of AT&T BusinessDirect eService suite of web applications Monitoring supports Development, System Test, Release Management and BusinessDirect Product Management teams by providing both proactive, real time notification of service interruptions, degradation of service and web application failures, as well as trending analysis from historical data. This project met a critical need to monitor AT&T’s rapidly growing eBusiness Developed the technical requirements for automated performance monitoring tool to support Web Performance Monitoring Team objectives, issued RFQs, evaluated the vendor’s proposals, tested specific products and recommended a solution to Foundation Architecture. Recommendation was adopted and implemented.Primary responsibility for support of platform architecture, trouble resolution and platform OA&M.

Kansas City, Missouri Area

Project Lead for the software upgrade of enterprise monitoring platform (HP-OV ITO) agent (BMC Patrol) Responsible for the Technical support of project initiative, to recommend and deploy a thin client solution for 10,000+ surveillance, maintenance and provisioning field personnelWork with project team to develop on site workforce / thin client Business Case, Project Plan and develop and execute Functional Test Plan to validate deployment and operations plan.

Kansas City, Missouri Area

Work with District Team to develop SUN program objectives. In conjunction with this task: plan, design and implement a SUN lab to support program objectivesResearch emerging SUN technologies and SUN Desktop infrastructure issues and make site visits with District members to support research activities, and to communicate program objectivesTechnical Lead for support of Network Control Center (NCC) SUN (UNIX) clients on Terminal Servers/Citrix Metaframe platformProvided feasibility and proof of concept data; Migration path to new platform; SUN ICA client installation instructions; SUN client user guide

Kansas City, Missouri Area

Provided 24x7 support for Network Operations Support Systems Production Management Organization (PMO) and provided technical support for releases and troubles by working with PMO and project teams on a routine basisProvide production support of installation and turn up of Local Number Portability Service Management System (LNP SMS) at both the primary and disaster recovery sites: procurement; vendor management; network connectivity; OA&M documentation and training on hardware (HP T520s and K460s), UNIX OS (HPUX 10.20), and LNP application; UNIX System Administration; system and network security, Operations Readiness Testing and Chicago Field Trial, troubleshooting and trouble resolution of all system problems, and Tier I application support.Represented Production Management as the functional manager to LNP SMS Project Management Team.Worked with NSDnet Operations and Maintenance and NSDnet Security on NSD security exceptions and modification requests.Responsible for an 24x7 system support of Digital Access Cross Connects System Operations Support System (DACS OSS)Support for Local (Ethernet/TCP-IP and Datakit) and Wide Area (Datakit and X.25) Networks Special Projects: Provisioning hardware upgrades and new computers for legacy platform: installations (HW upgrades and new computers, OSs and kernel fixes), technical consultant to DACS OSS developers in implementing new features and system enhancements; and managed DACS OSS port to new platform.

Somerset, New Jersey

24x7 support and administration of about 35 network Operation Support Systems (OSSs) on a rotational basis with Field Support team members.Primary (dedicated) responsibility for support and administration of (Facility Maintenance Administration System (FMAS), Network Call Denial Operations Support System (NCD OSS), MAS Support System (MSS), and Packet Transport Network Test Line – Customer Support System (PTL-CSS) that included system installations, hardware upgrades, UNIX OS administration, application release installations, and site operations and maintenance support.24x7 support and administration of OSS including support to site operations and maintenance, end users, UNIX and application support, and planning, engineering and advisement for upgrades to hardware configurations and new platforms for the Network Call Denial Operations Support System (NCD OSS) and Positive Call Processing Operations Support System (PCP OSS).

Piscataway, New Jersey

24x7 support and administration of network Operation Support System (OSS) development systems that included supporting the OSS applications development platforms, insuring availability to the development community (about 200 users).UNIX Operating System administration on various hardware platforms and RDBMSs.Administration of local and wide area communications necessary to support the various development platforms and provide remote access to the development community and external support systems.24x7 support and administration of network OSS test systems that included supporting the OSS applications test platforms, dynamically configuring the test environments to support system test, and test severity 2 fixes to be installed in the field.Administration of local and wide area communications necessary to link test systems and provide external connectivity to remote test sites