Kim De Graaff is a COO @Storyteq | Scaling SaaS Businesses | Leading Data-Driven Growth | Strategy into Action at Storyteq. They possess expertise in coaching, business analysis, dutch, outplacement, personal development and 6 more skills. Colleagues describe them as "Kim is a special talent. She has started her career in data, business analytics and project management. In 2018 Kim took on Customer Service teams and turned this department into a data driven setting on which we as a company received valuable customer feedback to improve our product. She got promoted to Head of Operations in 2019 in the market developing a clear operational cadence and created a KPI dashboard to manage our business in NL | B. As if this was not enough she also took the"Chair" role in the newly set up works council managing the interest for our NL employees. I have seen her develop from data, projects to strategy and operating the strategy today. Nothing is too much. On top Kim is a loyal and fun teamplayer who will always look for connection in the team and ensuring everyone is doing good. As her leader I value our brainstorm sessions and I would highly recommend Kim to any start/scale up, thank you Kim!"