Kim Detera Email & Phone Number

Valenzuela, NCR, PH

Quezon City, PH

Jacksonville, FL, US

• Identify learning needs in accordance with the organization’s strategic and operational plans
• Assist in the development and effectively communicate a learning strategy for the organization and provide an annual learning plan that supports this strategy
• Manage course development and delivery projects in collaboration with internal employees and external providers
• Encourage and demonstrate the need for continuous professional development, and the value it provides to an organization
• Provide learning and development employee/s with guidance and contribute to the feedback of their performance
• Develops job results resources by designing information systems; maintaining libraries and databases; building interactive and integrated job support systems.

London, London, GB

Taytay, Rizal, PH

Vancouver, British Columbia, CA

-Manage the day-to-day operations of the LS Team by setting weekly goals and specific tasks, subsequently monitoring the LSSes’ performance against these established goals and objectives. Allocate resources to achieve delivery of given tasks. -Oversee generation of reports drafted on training matters before forwarding to the requisitioning party. Manage.

Vancouver, British Columbia, CA

Handled all training activities (Training Needs Analysis, Training Curriculum design, Trainer’s development, planning and scheduling for all types of training activities, client interface in regards to their training needs, among others) for all the TELUS International programs.- Works closely with the Training Manager to ensure that processes are in place.

Journalism, Journalism

Bachelor’S Degree, Journalism