(Was part of Citrix’s subsidiary, GetGo, which was acquired by LogMeIn)

• Established strong partnerships with senior executives and extended staff in order to effectively counsel on issues such as organization effectiveness, workforce planning, performance management, compensation, talent management, and change management. • Developed a collaborative workshop between sales and product lines to improve mindshare and early customer engagement to accelerate broad market adoption of new products.• Restructured Planning organization to improve resource balance, accelerate development of middle management, promote cross-training, and create reservoir of new talent. Achieved lean target of $1.1M while continuing to invest in the attraction and retention of talent. • Re-architected Global Purchasing into a virtual service organization that utilizes a “Center of Excellence” concept to achieve greater operating efficiency of 25%+ while leveraging purchasing power for the company. Consulted senior executives on design, timing, and communication. Established and executed project plan which included skills profiling and training curriculum.• Worked with IT management team to establish a stronger linkage between technology services and customer care. Realigned resources and remapped work processes to promote knowledge sharing and improve overall customer experience.• Advised on succession and development plan for key senior management staff.• Developed framework for Mergers and Acquisition process to optimize how new businesses are integrated into National.• Facilitated workshops to improve working relationships between sites.

• Consulted and coached managers regarding people and organizational issues, including employee relations, performance management, training and development, compensation, staffing, morale and retention, organizational planning and design and employee communications.• Conducted investigations and address issues related to discrimination, harassment, performance, conflict management and other employment related issues. • Planned and implemented workforce restructuring and reduction to reduce company costs and minimize negative business impact. • Established and executed HR initiatives and programs to meet business plans and objectives, including implementation of change programs.• Drove succession planning to ensure leadership continuity.• Developed and implemented a mentor program and leadership development program for the Engineering organization. • Certified in coaching/feedback methodology and tools. Provide 360 debriefs to managers and employees to promote the critical self-awareness essential for personal development.• Conducted teambuilding and facilitated workshops designed to improve team cohesion and ways of working. • Provided training on Performance Management, Appropriate Workplace Behavior, Compensation and e-HR tools.• Conducted employee focus groups designed to address the top issues from the annual employee satisfaction survey.• Developed and proposed recommendations on key initiatives to retain top talent.

• Led the HR Operations Group, which provided HR infrastructure support for HRIS, Benefits, Immigration, Payroll, New Hire Induction and Worker’s Compensation.• Served as the technical lead for the global rollout of SAP HR. • Administered annual compensation programs, including focal merit review, bonus and stock option programs. • Monitored appropriate compensation and benefit policies to ensure internal equity and market competitiveness.• Recommended new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed.• Reviewed and revised existing policies: New Hire Induction, Short-Term Disability and Worker’s Compensation administration.• Audited employment regulations to ensure compliance at state and federal level.• Supported the acquisition of Ramp Networks.

• Served as the primary point-of-contact for employee questions relating to HR processes, benefits andpolicies.• Developed HR metrics to track headcount and recruitment trends. • Provided benefits and payroll support to 400+ employees.

• Administered all company benefits plans including dental, vision, short and long term disability, life insurance and 401(k).• Resolved claims issues, administered the COBRA and work share programs and managed the benefits open enrollment process.• Conducted new hire orientation and processed new hire paperwork.• Conducted 401(k) presentations for open enrollment.• Generated PeopleSoft queries to assist in staffing and compensation analysis.• Assisted in the recruitment of exempt and non-exempt employees.• Provided exit counseling.• Supported the HR Manager in resolving employee relations issues.• Monitored compliance with state and federal legislation.• Partnered with management team to conduct plant closure.

• Provided support for the training and professional development of engineers.• Helped established the Computer-Based Training (CBT) Center.• Maintained employee training records and files.• Provided administrative assistance to the HR Manager for Engineering.