Kim Dotson Email & Phone Number

Bernards, Nj, Us

• Responsible for the work flow of parallel projects/ features within product delivery organization • Interact with customers to gather project requirements and act as liaison between customer and design team • Simultaneously lead several complex projects with varied, multiple deliverables, team members and audiences requiring ongoing prioritization and relationship management in a matrix environment across cross functional teams• Communicate job status information to all team members • Promote smooth workflow and communication between teams • Facilitate resolution, problem solving day to day challenges • Create and manage timelines for all projects • Ensure workflow progresses efficiently and projects / staff are organized as priorities shift • Maintain job tracking and time keeping database • Maintain and update project status report and run weekly status meetings • Help enhance and improve department processes • Communicate consolidated project milestones and deliverables for readiness • The ability to generate detailed project status reporting (including critical path impact, dependencies, milestones, resources, cost, work breakdown structures, etc.)

Basking Ridge, Nj

• Managing and maintaining the IT Service Management function and roadmap• Providing a single point of contact for IT service management across all IT functions for a client• Engages with cross-functional teams to prioritize and integrate process development and maturation,• ensuring that the right talent is engaged and utilized at the appropriate level in order to achieve successful service delivery outcomes• Ensuring that service management policies, processes and procedures documentation is created, updated and maintained• Leading and facilitating implementation of IT service management framework components/processes• Training IT staff on service management processes and procedures• Producing regular and accurate service management reports and dashboards for IT leadership team• Ensuring that IT goals are accomplished in a timely and cost effective basis• Assuming responsibility and accountability for IT satisfactorily meeting customer expectations

Clinical quality assessment and workflow process improvementClinical classification systems: CPT, LOINC, ICD9, ICD10Teaching and facilitating the learning process for Physicians/Nursing/HIM/Quality/Patient Accounts/ITApplying diverse instructional strategies in response to using new technology, and applying diverse instructional strategies in response to learner demographics and learning stylesLearning Management System to develop curriculum for CPOE, Medication Reconciliation, Discharge planning and Barcode med chartingManage multiple project goals, timelines, milestones, and resources in collaboration with both the clinical departments and the vendor application development teamsEnsure application systems are being utilized and meet overall departmental / organizational goalsInteract extensively and builds strong relationships with vendors, hospital leadership and IT’s internal customersDevelop and coach application team analystsSupport of customers with technical issues, including identification, resolution, escalation, referral and follow upManage competing priorities to keep the implementation on track and deliver quality resultsProactive identification of potential risks and development/implementation of actions to avoid or mitigateManage service requests and monitor completion/compliance

Management and coordination of analysis, design, development, QA testing, validation and implementation clinical applications Understands the philosophy, tools and techniques of the systems development life cycle Understands the use of business/clinical applications, which assist in the management and processing of clinical information and delivery of health care services Collaborates closely with - and communicate between - IT leadership and the clinical community to provide leadership for clinical systems projects and initiatives Effective written, oral, interpersonal and relationship-building skills Can conform to shifting priorities, demands and timelines through analytical and problem solving capabilities Collaborate with management concerning strategies, budgeting, and project planning Management of problem tickets, service requests, and other administrative tasks Knowledge of HL7 in a healthcare environment

Provide technical support to physicians and nursing staffAct as liaison between nursing and information technology Educate staff on Centricity, ExitCare and Policy Manager applicationsContinued development of Centricity Enterprise application screens and East Orange General nursing workflowCoordinate online trainingProject Manager for Kronos Workforce Scheduler Asses current and future technology needs as a member of the Informatics Planning Subcommittee

Perform emergency and therapeutic nursing interventions as established by individualized plan of care for the patient and his/her familyInitiate emergency resuscitative measures according to adult resuscitation protocolsResponsible for the delivery and documentation of patient care through the nursing process of assessment, diagnosing, planning, implementation, and evaluationProvide individualized patient/family education customized to the patient and his/her family

Responsible for the delivery and documentation of patient care through the nursing process of assessment, diagnosing, planning, implementation, and evaluationCollaborates with other professional disciplines to ensure effective and efficient patient care delivery and the achievement of desired patient outcomesPerform therapeutic nursing interventions as established by individualized plan of care for the patient and his/her familyProvide individualized patient/family education customized to the patient and his/her familyProvide care in a non-judgmental, non-discriminatory manner that is sensitive to the patient’s and family’s diversity, preserving their autonomy, dignity and rights

Conduct ongoing assessments as determined by the patient’s condition and/or the client facility’s policies, procedures or protocols and reprioritizes care accordinglyDevelop plans of care that is individualized for the patient reflecting collaboration with other members of the healthcare teamPerform appropriate treatments as ordered by physician in an accurate and timely mannerPerform therapeutic nursing interventions as established by individualized plan of care for the patient and his/her familyProvide individualized patient/family education customized to the patient and his/her familyDocument patient assessment findings, physical/psychosocial responses to nursing intervention and progress towards problem resolutionMaintain confidentiality in matters related to patient, family and client facility staff

Distributed Computing and Networking Lead Managed Systems Integration of Customer Support Operations desktop applicationsMaintained and administer Windows NT network environmentAssisted development areas in establishing Quality Assurance testenvironmentsParticipated in the coordination of Change Management Production release effortsPerformed User Acceptance Testing and Production troubleshootingPerformed internal development project audits in preparation for Configuration Management Model assessments; Supported the Enterprise implementation of Software Configuration Management standards, processes and toolsProjected Management for piloting and evaluating Software ConfigurationManagement and Configuration Management toolsProduced NT security standards for development environmentsIdentify/resolve audit and control issues

Managed implementation and project processes for various operating systems, development applications and hardware installationsResearched and developed curriculum/led new instructor orientationsDetermined feasibility of automation for proposed projectsOffered instruction on software / hardware applications and componentsDeveloped instructor led and Computer Based Training course content

Bachelor Of Science, Nursing

Master Of Science, Computer Information Systems

Bachelor Of Science, Computer Information Systems