Kim Douglas Email and Phone Number
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Initiative-taking Account Manager with more than 20 years of experience in the direct mail and print production industry. A well-organized and self-motivated professional proven to deliver results under pressure with minimal supervision. Thrives in a collaborative team environment yet works attentively on independent endeavors. Exceptional organization skills permitting the completion of a large volume of tasks. Excels at gathering information, assessing situations and providing effective solutions. Enriches company culture by motivating, encouraging, and building morale with colleagues with cultivating strong relationships with clients.
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Senior Account ManagerSeachange Jul 2024 - Present
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Account ManagerSeachange Dec 2021 - Oct 2024Plymouth, Minnesota, United StatesComprehensive experience in the print and mailing industry for over 20 years. Working with one of Seachange’s largest clients to find efficiencies and ensure smooth processes. Making string communications a number one priority.
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Account ManagerImagine Jun 2020 - Dec 2021Shakopee, Minnesota, United States● Oversee projects from the initial client requirements review phase to the final stages of production/distribution. ● Manage projects for high profile clients including Wells Fargo, The Buckle, Eagle Brook Church and Regis Corp.● Obtain client approval for design layout, data integrity, and final kitting for fulfillment and distribution. ● Review budget requirements for each project and capture additional revenue when changes occur. ● Drive projects to meet agreed upon timelines and explain any deviations if delays are inevitable.● Collaborate with internal partners to ensure project completion per specified requirements.● Facilitate team building opportunities for continuous morale improvements. ● Mitigate risk and provide viable solutions when issues arise on a project. -
Project ManagerImagine Nov 2017 - Jun 2020South Mpls● Maintained ownership of all projects and processes.● Provided positive customer relations through active engagement during all stages of a project.● Prepared and maintained detailed daily status reports on all active projects.● Ensured timely and successful delivery of all project tasks defined by customer requirements.● Assisted with challenging client requests or issue escalations as needed.● Supported internal partners with estimates/proposals for prospective clients.● Entered detailed instructions in various systems and verified the project was queued in the production schedule. -
Senior Project ManagerMail Handling Group Mar 2015 - Nov 2017● Documented and implemented training modules for new employee onboarding.● Evaluated existing process/procedures and provided suggestions for more efficient business practices.● Assisted with the implementation and training of the integrated system Monarch.● Collaborated with internal teams to identify challenges and developed key strategies to overcome obstacles. ● Worked to improve cooperation among customers, management, and employees.● Encouraged and empowered team members for continuous improvement and professional growth.● Provided suggestions for employee appreciation/recognition programs to elevate morale.
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Program ManagerMail Handling Group Sep 2005 - Mar 2015Eden Prairie, Minnesota, United States● Prepared project plans in a timely, accurate and compliant manner.● Monitored and reported status updates through project completion to internal partners and external clients.● Meticulously proofed direct mail pieces such as letters, inserts, envelopes. ● Provided detailed direction to internal departments to comply with the client requirements.
Kim Douglas Skills
Kim Douglas Education Details
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Speech Communication With An Emphasis In Marketing And Management
Frequently Asked Questions about Kim Douglas
What company does Kim Douglas work for?
Kim Douglas works for Seachange
What is Kim Douglas's role at the current company?
Kim Douglas's current role is Senior Account Manager-Mailing Specialist at SeaChange Twin Cities.
What is Kim Douglas's email address?
Kim Douglas's email address is ki****@****emn.com
What is Kim Douglas's direct phone number?
Kim Douglas's direct phone number is +176367*****
What schools did Kim Douglas attend?
Kim Douglas attended St. Cloud State University.
What skills is Kim Douglas known for?
Kim Douglas has skills like Leadership, Project Management, Management, Customer Service, Microsoft Office, Account Management.
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Kim Douglas
It Senior Project Manager At Pepsico | Managing Ai Projects | Certified Agile Scrum Master & Product OwnerRural Hall, Nc -
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