Kim Duffney Email & Phone Number

Substitute Teaching, Pre-K - 12th grade.

Richardson, Texas

Provided support to coordinate and assist sales and account management in the order management process. This included order entry, identifying, researching documentation and resolving problems that may occur. Entered and released customer orders, change order, shipping instruction and related information into the SAP system –primary responsibility. Identified research documents and resolved problems that occurred. Provided support to sales and account management teams in preparing quotes, developing and preparing proposals. Coordinated with Supply Center Customer Support function to address inquiries regarding order, inventory, and delivery status. Prepared sales reports as required by sales/accounts management and executive management teams. Supported Project Coordinators and Project Managers in administrative tasks which include: Preparation of Project Management and Account Management conference call meeting minutes, cost center budgeting and analysis, coordination of travel reservations and review of expense reports for reimbursement, facilitating office arrangements for new team members, group preparation of BSI Audit, assisted in coordination and assessment of PM Academies. Supporting Project Managers in Project Meetings for Commercial project customers. Worked in conjunction with Project Managers and Project Specialists to process customer projects. Responsible for sending data to forecasting and operating systems. Completed tasks within the guidelines of Order Processing and System Tool Policies and Procedures per customer contracts. Interfaced with contiguous groups in a team effort to develop and implement plans to meet project objectives.

Ft. Pierece, Florida

Professional counseling work characterized by a client/counselor relationship with children, youth, and families having complex needs resulting from behavioral, emotional, and developmental problems. Instructed, assessed, determined and certified prospective foster and adoptive families. Placement and maintenance of children and family matches. Community networking, court appearances, legal staffing and consultation, report and statistics, as well as crisis management further highlight responsibilities involved. Interviewed clients, maintained financial case records, calculation of payment histories, employed and enforced income deduction orders, IRS interception and imposition of property liens. Case presentations in court.Interviewed and educated youth & their families in non-judicial/judicial sanctions for law violations. Managed and monitored multiple deadlines regarding clients’ restitution and rehabilitation. Updated and maintained client/victim databases. Produced monthly statistics in spreadsheet and report formats. Evaluated and presented information in staffing committees to determine appropriate consequences & placement of youth. Family assessments, court reports,& recommendations made in weekly appearances as Court liaison.

Master’S Degree

Bachelor'S Degree, Slavic Studies