1 February 2023 - 31 October 2023: BA on a new life cover product at Capitec. BRSs created per feature, technical OIPA FSDs created per feature. Features analysed and documented: Quotes, Installations, Policy Updates, Reinsurance, Claims1 November - Current: Assisting with the analysis for an OIPA system that is being created for MMA.

Business analysis on the Old Mutual MoneyAccount mobile app, as well as Bidvest Bank's mobile app and internet banking site.The last project implemented whilst I was there was MoneyGram international money transfers for Bidvest Bank's mobile app. The complexity in this feature was in the dynamic screens that needed to be built. I assisted with the creation of the technical documentation (APIs) for the feature.

Identify and understand the business problem and the impact of the proposed solution on operations of the organization.Document the solution scope including objectives, added value and benefit expectations.Identify and assess the impact of the solution on all project stakeholders.Elicit needs from stakeholders.Develop a clear set of requirements that are complete and understood by development resources and business stakeholders.Manage requirements and associated changes to… Show more Identify and understand the business problem and the impact of the proposed solution on operations of the organization.Document the solution scope including objectives, added value and benefit expectations.Identify and assess the impact of the solution on all project stakeholders.Elicit needs from stakeholders.Develop a clear set of requirements that are complete and understood by development resources and business stakeholders.Manage requirements and associated changes to the requirements through the project lifecycle. Show less

Business analysis on a web product that interfaces with the EB admin system at Sanlam - STeP (Straight Through electronic Processing).Agile software process following a hybrid SCRUM and Kanban approach.Artifacts: Business Requirement Specification - Project Background, Business Goals and Objectives, Stakeholders, Requirement Scope, Functional Requirements, Informational Requirements, Non-Functional Requirements, Interface Requirements,Glossary and Terms, Dependencies of Existing… Show more Business analysis on a web product that interfaces with the EB admin system at Sanlam - STeP (Straight Through electronic Processing).Agile software process following a hybrid SCRUM and Kanban approach.Artifacts: Business Requirement Specification - Project Background, Business Goals and Objectives, Stakeholders, Requirement Scope, Functional Requirements, Informational Requirements, Non-Functional Requirements, Interface Requirements,Glossary and Terms, Dependencies of Existing Systems, AssumptionsFunctional Requirement Specification - Product Context, Assumptions, Constraints, Dependencies, Functional Requirements, User Interface Requirements, Usability, Performance, System Interface/Integration, Security, Sign-OffSystem Requirement Specification - Product Perspective, Product Functions, General Constraints, Assumptions, Dependencies, External Interface Requirements, Functional Requirements, Non-Functional Requirements, Sequence Diagrams, Process Flow Diagrams, Data Flow Diagrams Show less

Product owner for 2 web based systems, one for Tracer (a CRM system for sales people) and the other for Gallo Images (a digital asset management system).

I was responsible for the management of the payroll system at Alacrity. This involved the storing and updating of payroll data, including medical aid and pension fund data. I reconciled the payroll data with the pension fund and medical aid data each month to ensure that the correct deductions were made. The role involved gathering all the payroll info each month, making recommendations to the exec team, sharing my knowledge, replying to payroll related queries from employees, administering… Show more I was responsible for the management of the payroll system at Alacrity. This involved the storing and updating of payroll data, including medical aid and pension fund data. I reconciled the payroll data with the pension fund and medical aid data each month to ensure that the correct deductions were made. The role involved gathering all the payroll info each month, making recommendations to the exec team, sharing my knowledge, replying to payroll related queries from employees, administering the pension fund, etc. Show less

Contracted at Metropolitan to use Remedy (Action Request System) to analyse and develop projects for their call centre. I was also involved in Datastage development at Metropolitan. Datastage is used extensively in the division for the AWD workflow process as well as for the BI system in the company.

When MagmaTec was founded I was an analyst developer at Southern Life developing mainframe systems in their Employee Benefits division. I was also the development DBA for the division. Systems were written in Ideal Datacom.I was responsible for the production support of two Java systems that were written inhouse at MagmaTec, one being a catering system for Fedics used in various hospitals around South Africa, the other being a CRM for Netcare (SurveyNOW). I supported the Netcare system… Show more When MagmaTec was founded I was an analyst developer at Southern Life developing mainframe systems in their Employee Benefits division. I was also the development DBA for the division. Systems were written in Ideal Datacom.I was responsible for the production support of two Java systems that were written inhouse at MagmaTec, one being a catering system for Fedics used in various hospitals around South Africa, the other being a CRM for Netcare (SurveyNOW). I supported the Netcare system up until November 2012, writing stored procedures for any new reports that were required, and creating new surveys / changing surveys directly on the database when the need arose. The SQL script that was used was then re-used at Achievement Awards, a company based in Diep River whose services were used by Netcare. I regularly had to travel to Achievement Awards as a consultant and to update their database so that it matched the SurveyNOW database.I was also the SurveyNOW consultant at Old Mutual for the time that they used the CRM system for their internal staff surveys.I spent a few years at Momentum working on their BI system using Datastage to extract, transform and load data onto their Sybase IQ data warehouse.I was based at Comprehend IT for a few months helping with the implementation of a .Net web digital asset management system for Gallo images. Show less

I was an analyst programmer in the claims area of Employee Benefits. We developed mainframe systems using Ideal Datacom as the programming language and database. I was also the development Datacom DBA for the division.

Senior developer in the Human Resources division developing systems using Ideal Datacom as the programming language and database.