Kim Field Email and Phone Number

I am an accomplished, senior-level Digital Customer Experience Executive offering a track record of demonstrated success in creating innovative, customer-driven information experiences for globally recognized technology and publishing companies. Adept at driving business and product strategy, managing multimillion-dollar budgets, and leading complex, content-development efforts. Reputation for creative problem solving and effectiveness in resource management, cost control and change management.Track record of excellence in designing, developing, and publishing information experiences that serve the actual needs of a diverse customer base―users of productivity software, e-commerce shoppers, IT specialists, training professionals, and developers. Passion for working collaboratively with smart, creative people and partnering across multi-site teams to successfully innovate on behalf of customers. Fostered a culture of innovation and teamwork.Broad experience in managing global, cross-functional teams in complex business and technical environments, including information architecture, search-engine optimization (SEO), user assistance, editorial, technical writing, instructional design, web publishing, software development, build, test, product development, product planning, and vendor management. My areas of expertise include strategic insight, enterprise-level solutions, information architecture (IA), product lifecycle management, e-commerce/digital solutions, content development and management, and cross-functional team leadership